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I tried submitting a ticket but I keep getting this code
Requester: user cannot be created/updated; this Zendesk account has expired
Here's what I typed out
Couple years ago on old laptop, no issue making any changes, write/flash files and haven't done anything since.
fast forward to this year, wanted to adjust rpm limiter and tire size with new laptop, it won't write or save program(GRAYED). i tried using my old laptop but it states program is too old and I didn't want to update to latest program yet until my new laptop can work ok so I don't lose any file from old laptop.
I resynce interface, removed and update the normal hptuner and did same for beta, bought 2 more credits, same problem.
I tried to see if I could do anything on the tuned 8.1 (changing it back to stock tune to see if anything works) as well, and it came up with same issue . I used teamviewer with my tuner and he couldn't do anything as well and thought possibly the laptop/hptuner program being the issue.
Laptop is stock
i attached 3 files, first two are what it shows when attempting to save/update file. 3rd is for tech info I believe you might need
Thank you!!
Attachment 127696Attachment 127697Attachment 127699Attachment 127700Attachment 127701
