Won't data log now? Do I need more credits?

So, I worked with my local tuner and we were able to...

Data Log using the RTD+ device
Download Base Tune using the laptop
Send to tuner who converted it and uploaded it to TDN
He made some transmission adjustments and put it back on the TDN network
I downloaded the tune and wrote to car

All good right?

Now we wanted to do some data logging to find out what room was still left on the table with a pull in 4th

I go to data log and it fails. Over and over and over again.

I noticed this and wasn't sure if it was an issue?

Device ID: REDACTED
Credits Purchased: 4
Credits Used: 4
Credits Available: 0
License Flags: 11

Do I need credits to even data log?

No credits are necessary to datalog.