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I got to my account, click my devices. click add credits. go to cart, checkout enter info like card number hit submit and get:
"Cannot add credits to the <serialnumber>. Contact [email protected] for more information"
it wont let me upload a screen shot, but its just a banner at the top of check page.
any one else have this issue, emailed support, havent gotten a reply yet....
i bought more credits for a 2 a couple weeks ago... no problem
i am sure they will help you give them more money
prolly jump right on that one ha
what is your ticket number? I'll be happy to review the status.
Hey Bill,Quote:
Originally Posted by Bill@HPTuners
I submitted twice on the site and got no email with a ticket number. I just submitted via email and got a ticket 435461
I think your website support request is not working, or its not sending a ticket received confirmation.
Thank you, we'll be looking into this issue shortly.