wont sync contact support

I just resynced successfully on my 4.10.7 stable then by mistake i did it again but got a contact support message. messages says, Resync failed: contact customer support it just came out of the blue. so i want to know how to fix this

Please open a support ticket.

i already did ticket #40496

Looks like one of our support techs is already working with you on that ticket.

Same problem. Detect protocol failed -> Resync failed.

Ticket #250278 has been reported.

Have you or anyone solved this problem?

Did you solve it?

Did you solve it? Please if you can advise !!

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Originally Posted by [email protected]

Did you solve it? Please if you can advise !!

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Yes, this issue was resolved.