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I have been hearing rumors that if I update my software that my older MPVI Pro will be bricked and I will be forced to buy the latest and greatest to keep using the software. Is this true, and if so is there any compensation for my old unit being obsoleted?
Not looking for any arguments, just want proper answers!
Mike
Not true.
Which part or both?Quote:
Originally Posted by Bill@HPTuners
Mike
BothQuote:
Originally Posted by schwoch1
Have you got an MPVI1 with V4.4+ and latest firmware working to read/write and log without issue? I know some folks had issues with V4.0+ and MPVI1 and it seemed to be hit/miss. I've been waiting two years to update but still cautious.
If you use the cable professionally, i would recommend keeping the old cable, with older software, and if you need to have the new software for newer vehicles, i would purchase the newer cable and run the new with old software side by side. I run 2.24(on old cable), the latest beta version, and i log with 4.2(both cables[i use this version because for some reason it works best with eec-v mustangs])
I do, I have 5 MPVI1's that i've used for development testing that are all on 4.4+ and the newest firmware.Quote:
Originally Posted by SSUte01
Outstanding advice, I think that is exactly what I'll have to do. The newer software for new vehicles isn't as big of a concern as we don't have as many new vehicles to worry about and I'm not planning to branch into VW/Audi etc. Nissan interests me. I still use 3.6 and 2.24 side by side for different reasons.Quote:
Originally Posted by mbray01
That is very reassuring, I appreciate the response.Quote:
Originally Posted by Bill@HPTuners
I'm still using the MPVI I bought in 2012. Original cable and everything on my 2016 truck with the last 4.5 beta on that computer. I'll keep it until I need the MPVI 2 or just buy it because I want it enough for the added features lol.
Trying to not go off topic but mpvi 1 pro with latest firmware does it support all the latest stuff or do I need the newer one anyways?
Some vehicles require the MPVI2. You can read the supported vehicles list to see if a vehicle you are wondering about needs the MPVI2.
Thanks, I see I will purchase another old cable and update this one since i accidentally updated the firmware
I have two MPVI devices that are currently bricked and useless..... They both give Polling Failed messages. I've opened a support ticket with HP but no response......
So I have to disagree with what is being said in this thread. If someone would help me I'd have a different opinion.
Both had the same thing happen. I opened VCM Scanner software and it automatically started updating the firmware. Afterwards it would return the message "cannot detect vehicle protocol"
Now I can't use them for vehicles that are licensed, I can't export EPQ files for use with Edge Insight pro devices because they don't recognize the license, its a joke.
What is your support ticket number so I can check the status?Quote:
Originally Posted by HBSSROB
When I had my MPVI2, I always ran the firmware update while it was disconnected from the vehicle. Maybe that's what saved mine. I upgraded to the MPVI2 early 2019...
Bill, first off THANK YOU for the reply.Quote:
Originally Posted by Bill@HPTuners
I can't find the email with the support ticket number and I'm having a hard time locating it on the user portal on the HPT site. Can you point me in the right direction to locate it. I currently have 4 customer vehicles waiting for updates that I can not provide because I can't connect to the device.
Thank you in advance for your help.
I could not find the case info anywhere so I started a new ticket:
#214201
So I am always like a kid with a new toy, (even with computer/software) related stuff, so I have the most recent version of software, with all my original 4 plus year old hardware. Cables included bein the original.Quote:
Originally Posted by Bill@HPTuners
I hadn't had any issues, and I'm not saying a post I am going to start is due to the mentions of new vs old cables, yada yada, but I guess now since my "time out issue during write" has happened, causing the p0606 ECM/TCM (processor, *****) I think it said (processor, pending), I know the second word is pending for sure, but anyway, I'll describe that here;
https://forum.hptuners.com/showthrea...451#post607451
So onto the question/s
- I noticed the term firmware updates and I don't seem to find this specifically anywhere to actually download and install (may be blind or missing it, so no complaints), but this makes me wonder (as sadly I can't recall) if this was done somehow automatically to the unit during all the updating process, is this the case or do I need to find and install my most recent firmware and what number and how do I find my current firmware versions?
(keep in mind, I think of software as a program to operate on screen and firmware to make a device operate properly with the software so to speak) If the update is the firmware I may be ok, but would still like to compare numbers to be sure.- My current Scanner is 4.6.3, and current editor is the same. and I installed all the new drivers.
- Is there something I need to do to my Pro Stand Alone unit? Is this where the "firmware goes? If so, how can I tell which firmware it has, or insure it is properly updated?
- I still use both cables that came with the unit a few years ago, is this really an issue? Is there something about the new cables that is better or needed?
I'm kinda dealing with a somewhat random ECM-TCM P0606 error as mentione and better explaind in the linked post/thread above, so I figured more info/knowledge about what gives you the tune and data is as important as tuning and data info.
Any help/direction or links will be appreciated.
1. firmware is updated automatically via the editor/scanner software whenever the software sees you are using old firmware on your interface, no additional downloads necessary.
2. 4.6.3 is the newest public software
3. no there is nothing you need to do, VCM Suite infolog will tell you what firmware version you are running on your interface.
4. if you are having connection issues the easiest and cheapest test is to replace the usb cable, if you are not having an connection issue you likely don't have a hardware issue.
Well, I was able to fix the trans P0606 issue from this; https://forum.hptuners.com/showthrea...451#post607451Quote:
Originally Posted by Bill@HPTuners
However, now my PID for Trans shift mode reads "unknown: 80" Haven't figure that out short of removing and re adding possibly.
I have a mpvi pro that was working great yesterday. Updated to latest software from 3.4 and now a tune that ran fine yesterday won't start. Reads and writes the car fine but file is fucked. Commanding .29 eq ratio while cranking where same file yesterday commanded .8.
so the only thing you did, was load the exact same tune you already had loaded, and now its not starting. Why would you write the exact same file to it again? Or did you write a different file, realized it didnt work, then tried to write the original back? Maybe didnt save the file correctly, or overwrote the file!Quote:
Originally Posted by p8638
Anyway, highly unlikely that the cable firmware update caused the issue
Also having issues with the 4.6 software. I have a support ticket open however I have not gotten a response from anyone on a couple days. Literally nothing on the truck changed except the software update and now I have 0 throttle. Pedal % goes up on the scanner and the throttle body moves on startup but nothing happens to the throttle body when I push the pedal. Very disappointed I updated this, basically a useless vehicle now.
So I'm thinking this isn't all software related, although I have had one glitch during a write on the TCM, but I don't think it was software related, it timed out for some reason, took a couple other trans tunes "write entire" to fix the issue, but again, it was the software that fixed it's own issue or something in my laptop went weird for a moment. Who knows, I may have moved and disturbed the USB plug or something. It's electronics, literally almost anything can happen it seems sometimes. In the 6 or so years I've used it, that is the only glitch rendering me in a "yur screwed mode" that I have ever had.
I am very disciplined in how I connect each part, never had my laptop on any other power than battery during a write and try and make sure that everything is off and undisturbed while writing. Every now and again I forget the DRL switch, but otherwise, so I am wondering somehow in your case if something in the tune got accidentally bumped out of it's setting. Sounds like something that provides power the the ETC, possibly at the pedal, but could be the actuator on the the TB.
Since you can write ECM and TCM separately, Maybe do a re-write of the factory tune, "do a write all" to be safe then do some tune comparisons to see if that will show you the culprit.
The compare feature has been a HUGE tool for me.
Good luck, hope any info I can provide may be helpful since I have also been in a wouldn't start, wouldn't run or idle (ECM) and wouldn't go (TCM) situation before and used HPT to get out of it and back to tuning.
I'm certainly no pro tuner, but I do ok, I am a decent problem solver and diagnostician in many areas though.
It's in the trans tuning. I'm running a 4l80 trans behind a 3rd gen Hemi and I used to have it select 4 speed automatic to get everything to work, when I first got this build together I had the same issue. No throttle unless 4 speed automatic was selected. Since the update no matter what selection I make there is no throttle. I've contacted multiple shops and they are having the same issue on any software later than 4.0.12. I can't flash trans and engine seperate on my year.
I flashed and reflashed several times with different options as well as going back to the original file that worked and I've gotten nowhere. Seeing that others have the same issue I feel like it has to be in the software and being I did nothing but update software it seems to narrow it down to that.
I didn't realize with the newer version, your application would limit writing just the TCM. I thought they had a module like my 4L70E in my SS. I'm not as familiar with Mopar power and GM drivetrain beyond power glides.Quote:
Originally Posted by m_wakefield
The trans isn't connected to the computer at all. I'm running a full manual valve body on it so it would be similar to tuning for a manual transmission in HP tuners however if I select manual it won't even turn over. Neutral safety is connected to a switch on the shifter and is functioning properly. However everything did work before the software update, if I could select manual and have it start I'm sure that would help with issues however noone I've talked to knows how to enable manual and have the vehicle start on Mopar computers, they have been using the 4 speed automatic selection same as I have.