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invalid application key
I haven't used HPT since last May but today I tried to read a VCM and could not do that.
The error I get is "invalid application key".
I entered my application key almost until I wore out the keyboard to no avail.
Has HPT going to some kind of subscription business model where one has to get new application keys on a regular basis?
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sounds like you are using an old application key, I would recommend updating to your newest application key. If you are in need of further assistance open a support ticket.
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You were right, Bill.
The last time I used HPT, I had an old application key. In fact, when I was getting that error. I looked under the help menu and found the app. key was the same as the one in my original email from you guys. Then I checked the web site and found a different number. I don't ever remember changing it in the application.
As always, thanks for your help.
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yeah we changed our software to only "like" the newest app key for internal reasons, we appreciate your patience.