All sales final? And you have no sales number? Help!

Seriously, I changed my mind just before I ordered a couple hours ago. I haven't even received the device and it hasn't even been shipped yet. Please reverse the charges. For the price I have already paid for your stuff that I already own, I should at least be granted that. I can resync my device over the phone with you so you can remove it, and it doesn't even do as much as I thought it did for $300 bucks. Come on fellas. Please answer my email in your support messages.

I still cannot believe you don't even have a voice mail line. Please, help me out here I can't use it, I haven't used it and I don't even have the hardware so it remains untouched.

What is your ticket number?

I never got a ticket number that I am aware of. Order number is #198248

Just to be clear, I'm happy with the licenses and hardware I already have. I only want the pro link order refunded.

Quote:

---

Originally Posted by Bill@HPTuners

What is your ticket number?

---

Please tell me you are going to cancel the order before the thing ship...

Please create a ticket so we can better assist you: https://support.hptuners.com/index.php?/Tickets/Submit

Also, please note that our sales and support staff do not work on Saturday and Sunday.

Quote:

---

Originally Posted by Keith@HPTuners

Please create a ticket so we can better assist you: https://support.hptuners.com/index.php?/Tickets/Submit

Also, please note that our sales and support staff do not work on Saturday and Sunday.

---

Done. The ticket number is 195053. I figured they didn't work on the weekends but I figured I'd try anyway because it's imperative that this does not get shipped before I can at least talk to somebody about refunding the money. I really really really really really need this order not to go through. Thank you

Quote:

---

Originally Posted by Keith@HPTuners

Please create a ticket so we can better assist you: https://support.hptuners.com/index.php?/Tickets/Submit

Also, please note that our sales and support staff do not work on Saturday and Sunday.

---

Good morning. Can someone look at this this morning before that order ships please?