Asking for credits again

Ive tuned my truck a few times. then I rebuild transmission now its asking for credits I already put 4 credits into the truck. I don't understand why its asking for it again

Have you tried resuming your interface?

resync ?

if I resync then try and read I get detect protocol failed
if I try and scan I get unable to detect this vehicles diagnostic protocol

i get power to the mpvi2. i can scan it with my snap on scanner but downloading or uploading tunes is not working either is the vcm scanner

i have tried both beta and the other version

tried removing program and reinstall same thing not sure what is going on

Not sure

Quote:

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Originally Posted by Jim P

Not sure

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Thank you for trying to help im sure its something stupid but irritating its Friday everything closed and i cant tune shit

These are the only things I can think of to try:

Resync the interface
Uninstall software, redownload software and resinstall
Uninstall/reinstall drivers
Ensure fully charged batteries
Check obd2 plug isn?t pushing pins out in the obd2 connector under the dash/ensure solid pin connection/engagement

Ive tried all that since you posted nogo

Tells me this in the information


9/15/2019 2:25:36 PM
VCM Suite Product: VCM Editor 4.5.586 Beta

Operating System: Windows 10 (build 17134)
Microsoft .NET: 4.0.30319.42000, 4.7.1 or later
CPU: Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz
Available Memory: 2,052 MB


Device ID: 2056002069


ConnectionMethod: USB
ID: 2056002069
HardwareVersion: 1.4.0
ManufactureDate: 5/23/2019 6:05:20 PM
PartNumber: 6230
FirmwareVersion: 2.0.123
PoweredOnTime: 00:10:11
VehicleConnectedTime: 00:00:00
VehicleDiagnosticConnector: 1


Unable to detect the vehicles diagnostics protocol