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I placed an order over the past weekend. My order is still "Processing" as of today. I've already tried to reach out via email and support case. Is there an unusual delay in order processing right now or is this typical of new orders? I would've expected some kind of confirmation by now - or at least a response via email or case. Complete radio silence isn't exactly comforting when you're spending $1000.
what is your ticket number with support so I can look up the status of your ticket at least.
I have two open:
16118
16144
Those two tickets are from 2015, most newer tickets have 6 digits, not 5. Please double check your numbers.Quote:
Originally Posted by ppazz1101
Yes, sorry. For some reason the last digit got truncated from each:Quote:
Originally Posted by Bill@HPTuners
161186
161446
Thank you, I've forwarded your information to our sales rep who is currently assigned to both of your tickets.Quote:
Originally Posted by ppazz1101
Thank you.Quote:
Originally Posted by Bill@HPTuners