Scanner Freezing

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06-09-2018
Rickisrad

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Scanner Freezing

I have had this issue where the scanner will freeze for a while. Some parameters work fine the whole way through. The MAF functions seem to freeze. The LTFT, STFT and maf charts freeze up. It has done this on several of the vehicles I have tried to scan. My 04 Grand prix, a friends 04 grand prix and my 07 Grand Prix. I was sent a prototype version to install and it did not help anything.

Does anyone have a suggestion what may be wrong here?? Is it a bad interface?

Attachment 80450 Attachment 80451 Attachment 80451 Attachment 80489
06-10-2018
warriorpluto

Try a different pc?
06-10-2018
Rickisrad

I did and the same issue.
08-02-2018
blistovmhz

Quote:

Originally Posted by Rickisrad

I did and the same issue.

Seems like quite a few people experiencing this. It's been driving me mental, as I JUST finished a new build and absolutely require some logging to figure out a few things, but no scanning :(.
I tried reverting to 3.x and while it didn't freeze up as quickly, it still died. Plus, all my bins for this build are in v4 and cannot be used with v3 so I'm sorta screwed until HPT comes up with a solution.
08-02-2018
HackAbuse

Quote:

Originally Posted by blistovmhz

Seems like quite a few people experiencing this. It's been driving me mental, as I JUST finished a new build and absolutely require some logging to figure out a few things, but no scanning :(.
I tried reverting to 3.x and while it didn't freeze up as quickly, it still died. Plus, all my bins for this build are in v4 and cannot be used with v3 so I'm sorta screwed until HPT comes up with a solution.

What do you mean by bins? The actual .hpt tune files?
08-02-2018
blistovmhz

Quote:

Originally Posted by HackAbuse

What do you mean by bins? The actual .hpt tune files?

Yea. Well anyhow, uninstalled 4.x stable again, but this time installed 4.x beta, and it seems to be working now. Havne't had a chance to test long term, but isn't freezing near instantly anymore.
08-04-2018
turbospanky

Quote:

Originally Posted by blistovmhz

Yea. Well anyhow, uninstalled 4.x stable again, but this time installed 4.x beta, and it seems to be working now. Havne't had a chance to test long term, but isn't freezing near instantly anymore.

Im having the same issue with my scanner, keeps freezing up. Its been like this for about a month and its driving me crazy. I already tried beta and it didn't work. Not sure what to do!
08-06-2018
ABADZL1

This issue has been very common with the new 4.0
It happened to me. I went back to 3.6 and fixed it. Yall need to send in help tickets via support. It's gonna take more than one person doing it to get this resolved.
08-09-2018
turbospanky

Thanks for the info ABADZL1
Do you know how I can download 3.6? Or how I can revert back to it?
08-09-2018
turbospanky

Quote:

Originally Posted by ABADZL1

This issue has been very common with the new 4.0
It happened to me. I went back to 3.6 and fixed it. Yall need to send in help tickets via support. It's gonna take more than one person doing it to get this resolved.

Thanks for the info ABADZL1
Do you know how I can download 3.6? Or how I can revert back to it?
08-09-2018
ABADZL1

You can probably find it in your download folder