[#195005] Received email reply with no content.
Printable View
[#195005] Received email reply with no content.
If I log in my account at hptuners.com I have 4 credits. When I try to hook up to interface t buy license for car I get a 0 credits. I did a resync interface under help section and still 0 credits.
I did do resync interface. still 0 credits. Thanks though.
I did do resync interface. still 0 credits. Thanks though.
I see why people get pissy with Hptuners. My account says I have 4 credits but they are telling me I used them all ready on previous vehicle. Why don't itsay that? would have saved me days of messing around and waiting all weekend for a reply from support because no one there weekends.
sounds like you probably used all 4 credits, I had requested you send me a VCM Suite infolog in my email to you.
They respond to me pretty quickly. Have you checked your email? Are their emails going to your spam/junk folder? No offense but it appears that youre pretty new to HPT. This isnt the most "interactive" software app and it does have a steep learning curve. Dont listen to other users that get mad at HP Tuners because the users lack the knowledge or experience to use this software. If HP Tuners was so horrible, people wouldnt use it. Everyone wants everything handed to them on a platter AND spoon-fed to them...
I am not mad, but I can see why I &
others get confused. If I log in to my account it shows 4 credits, They responded back that they re old credits already spent years ago. If they can show credits bought, they should show credits spent as well. I would not have went through all this, I could have just bought 2 credits and been done. I was thinking the( interface) was not showing my credits I already bought because it said 0 credits, and (account) shows 4.