Windows 11 Driver issue

I am using a laptop with Windows 11 and keep getting an error message when I plug in to the USB port that says "USB Device Not Recognized" (see attached). It was working earlier when I was writing to the PCM and had to do another and started to get this error message. I tried reinstalling the driver, and then again manually with no success. Has anyone else had this issue and it is a problem with Windows 11 or the HP tuners device itself?

have you tried a different cable?