Unknown Controllers Detected

Hey everyone, new to the forum. I recently purchased an MPVI 2 Pro and I'm using it on a car that I haven't tuned before. The car is a 2007 Nissan 350Z VQ35HR that is unmolested from the previous owner and I'm starting to tinker with it. Read the file from it today and I'm having an issue that I haven't seen before, any ideas?

After reading, the read bar says "Read Complete", but nothing opens on the editor page. Above the loading bar is a message that says "Unkown controllers detected. Specify or read again". Under the Hardware drop down, there are no options. Thanks for any help!

-Chris

Same thing happened to me today on a 2007 Nissan 350Z. The owner also said untouched. Did you find any solution?

I'm sorry you're having troubles and we'd love to help you. Have you already opened up a support ticket? If so, do you have your ticket number so that we can review the status? If not, please open a support ticket here: https://support.hptuners.com