Search:

Type: Posts; User: Mark@HPTuners

Page 1 of 18 1 2 3 4

Search: Search took 0.00 seconds.

  1. Replies
    43
    Views
    34,022

    Noted. We will investigate on a Windows 7 machine...

    Noted. We will investigate on a Windows 7 machine to see what can be done.
  2. Replies
    43
    Views
    34,022

    Please make sure you are up to date on Windows...

    Please make sure you are up to date on Windows Updates on the PCs that are exhibiting the issue. If you are up to date and the issue persists, please contact Support
  3. Replies
    6
    Views
    17,509

    In VCM Suite 4.4/4.5, the following functions are...

    In VCM Suite 4.4/4.5, the following functions are supported for Jeep Wrangler:

    Sway Bar System Enable/Disable (for swaps) (JL and JK)
    Adjust TPMS (JL and JK)
    Transfer Case Ratio Adjust (JL...
  4. Replies
    5
    Views
    7,153

    Yes. It is available in VCM Scanner, just like...

    Yes. It is available in VCM Scanner, just like the JKU. You can also adjust other things such as gear ratio, transfer case ratio, TPMS, etc.
  5. Replies
    5
    Views
    7,179

    This is where it would be. The function may not...

    This is where it would be. The function may not be supported for your vehicle.

    Please contact support with a VCM Suite Infolog while connected to the vehicle for further help.
  6. Replies
    5
    Views
    7,179

    Throttle Relearn is a function in VCM Scanner...

    Throttle Relearn is a function in VCM Scanner available for most supported 2007+ Dodge vehicles.
  7. Replies
    13
    Views
    46,789

    Sticky: If the DTC status is listed as just "(Permanent)"...

    If the DTC status is listed as just "(Permanent)" and doesn't list any other status, it is not currently active and is waiting for drive cycles to clear itself.
  8. Replies
    63
    Views
    33,188

    Do you have a ticket open for this?

    Do you have a ticket open for this?
  9. Replies
    63
    Views
    33,188

    Do you have a support ticket open for your...

    Do you have a support ticket open for your definition? If so, please let us know your ticket number so we can look into it.

    As for special functions such as Throttle Relearn or Gear/Tire...
  10. Replies
    22
    Views
    22,198

    Internet is required for only certain vehicles...

    Internet is required for only certain vehicles (not necessarily all MPVI2 exclusive vehicles) and any part of a read or write required to use the internet is performed at a non-volatile point. So a...
  11. Replies
    22
    Views
    22,198

    Have you opened a support ticket? If not, open...

    Have you opened a support ticket? If not, open one here.

    Make sure to include as much information as you can that the "Submit a Ticket" form asks for. Most importantly, make sure to include your...
  12. Replies
    5
    Views
    3,116

    No, if you make changes to PCM parameters, you...

    No, if you make changes to PCM parameters, you need to write the PCM in order for the changes to take effect. If you make changes to trans parameters, you need to write the TCM. If you make changes...
  13. Please open a support ticket by filling out the...

    Please open a support ticket by filling out the form here: Submit a Ticket

    Try to include as much info as the form asks for
  14. Sticky: Placeholder

    Placeholder
  15. Replies
    2
    Views
    2,173

    Bill, You are using a very old version of VCM...

    Bill,

    You are using a very old version of VCM Suite. Please update your software to the latest VCM Suite 4.2 or VCM Suite 4.3 BETA at www.hptuners.com/downloads

    Using this version, try to...
  16. Replies
    2
    Views
    3,686

    First thing I would try is to make sure you are...

    First thing I would try is to make sure you are running the latest beta. Since your vehicle is so new, we may have only recently added support for it in the latest VCM Suite 4.3 BETA.

    You can...
  17. Replies
    44
    Views
    79,205

    Sticky: Please open a support ticket by filling out the...

    Please open a support ticket by filling out the form here: https://support.hptuners.com/index.php?/Tickets/Submit

    Also, have you had your Mercedes PCM unlocked yet? You will not be able to read or...
  18. Replies
    5
    Views
    3,392

    Yes, VCM Scanner should work with all supported...

    Yes, VCM Scanner should work with all supported Nissan vehicles (and even some non-supported ones). If you are having issues connecting, please submit a ticket here: https://support.hptuners.com/
    ...
  19. Replies
    29
    Views
    22,174

    Please open a support ticket at...

    Please open a support ticket at https://support.hptuners.com/

    Make sure to include a VCM Suite Infolog and Debug.dat
  20. EEC-V supported vehicles require MPVI2. You will...

    EEC-V supported vehicles require MPVI2. You will not be able to read or write them with the MPVI1
  21. Replies
    2
    Views
    3,128

    A 12 day wait is absolutely not normal. We will...

    A 12 day wait is absolutely not normal. We will look into this and reply to the ticket as soon as we are done looking into everything on our end
  22. Replies
    17
    Views
    15,153

    If you already have our MPVI2, please gather a...

    If you already have our MPVI2, please gather a VCM Suite Infolog and send it to support

    For help gathering a VCM Suite Infolog, please see here:...
  23. If the code is marked as "Permanent" only and not...

    If the code is marked as "Permanent" only and not "Pending", "Current" or both along with "Permanent", then it's not actually an active fault in the PCM.

    This would be the same as if you had a...
  24. Editing it in the software can turn off the...

    Editing it in the software can turn off the light, but it can not make the code not report "Permanent". It's not a bug or problem, it's just the way it is...

    Here is a little more information on...
  25. Replies
    8
    Views
    5,040

    Sorry to hear you guys are having issues. If you...

    Sorry to hear you guys are having issues. If you haven't already, please open a support ticket by filling out the form here: Submit a Ticket

    Make sure to attach your debug.dat and the .HPT file...
Results 1 to 25 of 447
Page 1 of 18 1 2 3 4