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Type: Posts; User: Bill@HPTuners

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    2 credits, that allows you to license your...

    2 credits, that allows you to license your vehicle so that you can flash tunes you build for it.
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    depends on the vehicle but typically the MPVI2...

    depends on the vehicle but typically the MPVI2 and enough credits to tune your vehicle is enough. You might also consider opting for the Pro feature set.
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    works fine for me, sounds like possibly a browser...

    works fine for me, sounds like possibly a browser issue to me. I just saved a 2018 Corvette stock file from the repository with a different name and I don't have a license for it.
  4. table requests such as this are best served by...

    table requests such as this are best served by opening a support ticket and providing as much information as you can.
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    Try repolling for supported parameters via the...

    Try repolling for supported parameters via the scanner
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    Support will tell you when the update is ready,...

    Support will tell you when the update is ready, then its just a matter of downloading it and installing it.
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    Usually less than a week for new definition...

    Usually less than a week for new definition updates.
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    Correct.

    Correct.
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    I personally wouldn't recommend segment swapping...

    I personally wouldn't recommend segment swapping from an auto anything to a manual, it rarely works out well as there is alot more to an automatic cal than you can see in the foreground. Usually...
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    Sorry, didn't realize you were having issues...

    Sorry, didn't realize you were having issues standalone datalogging, Just assumed it was via laptop. You might consider opening a support ticket for further assistance in this case.
  11. Thread: MEFI 5a

    by Bill@HPTuners
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    Not supported, sorry.

    Not supported, sorry.
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    We do.

    We do.
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    Repoll for pids and if that doesn't work open a...

    Repoll for pids and if that doesn't work open a support ticket. However this fixes that "issue" 99% of the time from my experience.
  14. Unfortunately not.

    Unfortunately not.
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    Unfortunately not, some ecm's can't be read hence...

    Unfortunately not, some ecm's can't be read hence the reason it needs to be done this way.
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    I would suggest opening a support ticket so that...

    I would suggest opening a support ticket so that we can assist you further with this issue https://support.hptuners.com/index.php?/Tickets/Submit
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    Not acting like a smart ass, just literally...

    Not acting like a smart ass, just literally tested it on my personal home pc just to make sure it wasn't my early MPVI2 interface, we put alot of time & effort into testing these interfaces before,...
  18. Please open support ticket here so that we can...

    Please open support ticket here so that we can assist you further https://support.hptuners.com/index.php?/Tickets/Submit
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    Weird, I just tested my new interface ie non...

    Weird, I just tested my new interface ie non prototype on a different pc and it worked flawlessly on that one as well using the exact same steps.
  20. Sticky: That is normal behavior to be perfectly honest. ...

    That is normal behavior to be perfectly honest. The license information screen would only show what you've licensed.
  21. For crash errors such as this please open a...

    For crash errors such as this please open a support ticket here https://support.hptuners.com/index.php?/Tickets/Submit
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    Whomever created the file tunerlocked it, THEY...

    Whomever created the file tunerlocked it, THEY would need to fix the issue by adding you to their tuner network, contact the person who provided you the file.
  23. costs the same amount for the pro feature set up...

    costs the same amount for the pro feature set up front or at a later time.
  24. Yeah MPVI2 with pro feature set and a wideband is...

    Yeah MPVI2 with pro feature set and a wideband is your best bet.
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    Not really, I would suggest emailing support with...

    Not really, I would suggest emailing support with the serial number so we can check the status on the account ie the interface isn't stolen, etc.
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