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Type: Posts; User: Bill@HPTuners

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  1. Update your software, 3.4 is no longer supported...

    Update your software, 3.4 is no longer supported and is very old software.
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    Unfortunately there is no easy way around...

    Unfortunately there is no easy way around tunerlocked ecms.
  3. there is only one MPVI2

    there is only one MPVI2
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    Just means you have a file open. Click...

    Just means you have a file open. Click file-close to close the file and you'll be able to read a ecm.
  5. Yes it should work fine You can find a full...

    Yes it should work fine

    You can find a full list of all the vehicles we support here https://www.hptuners.com/vehicles/
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    Any dtc's that point to the ecm going out? The...

    Any dtc's that point to the ecm going out?

    The odds of the ecm taking a dump vs some other issue are very slim ie less than 1% IMO especially on a car thats 10 years old or less.
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    Please open a support ticket so that we can...

    Please open a support ticket so that we can assist you further with this licensing issue you are having.
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    Yes you can order the pro feature set at any time.

    Yes you can order the pro feature set at any time.
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    Please see attached.

    Please see attached.
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    open a support ticket

    open a support ticket
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    Sticky: Lyndon please open a support ticket, assuming you...

    Lyndon please open a support ticket, assuming you are using the file read from the ecm as your base file there should be no reason it would say the ecm is unlicensed so we'll need to look into your...
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    Thank you, I had already responded to this ticket...

    Thank you, I had already responded to this ticket yesterday afternoon.
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    Open a support ticket and we'll be able to...

    Open a support ticket and we'll be able to further assist you.
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    You need to purchase our hardware to use our...

    You need to purchase our hardware to use our software.
  15. uploading is currently unavailable, no eta for...

    uploading is currently unavailable, no eta for this.
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    both the MPVI1 and MPVI2 use, and come with, a...

    both the MPVI1 and MPVI2 use, and come with, a usb cable...you don't need any other cable or adapter.
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    If you haven't already I would recommend...

    If you haven't already I would recommend contacting support.
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    also a p59

    also a p59
  19. HP Tuners is a tunershop grade tool, it is up to...

    HP Tuners is a tunershop grade tool, it is up to YOU the tuner to do the actual tuning.
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    Please open a support ticket in order to...

    Please open a support ticket in order to troubleshoot hardware issues https://support.hptuners.com/index.php?/Tickets/Submit
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    https://www.hptuners.com/vehicles/ 2 credits.

    https://www.hptuners.com/vehicles/

    2 credits.
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    Post your file. We offer at least 1 custom...

    Post your file.

    We offer at least 1 custom operating system for your application, hard to tell without seeing the file or at least a screenshot of what you are referring to due to being lost in...
  23. You need to purchase credits for your interface...

    You need to purchase credits for your interface in order to give you license options, otherwise they will be grayed out as shown in the screenshot you provided.
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    means you have the 2 bar custom operating system...

    means you have the 2 bar custom operating system applied to the file.
  25. If its tunerlocked you won't be able to read or...

    If its tunerlocked you won't be able to read or license the ecm.
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