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Type: Posts; User: Chad@HPTuners

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    Hello, This Chad from Technical Support. I've...

    Hello, This Chad from Technical Support. I've found your ticket and I do see you were asked for items you already provided. I'm very sorry we asked for data you already provided. We're escalating...
  2. Hello djv86, if you can provide your ticket ID,...

    Hello djv86, if you can provide your ticket ID, I'll look more into this for you.
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    Hello, The Flashing Purple light indicates...

    Hello,

    The Flashing Purple light indicates Vehicle activity. This is not anything to be concerned about if you are not having any problems. If you do have additional questions feel free to open a...
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    Yes, HP Tuners can enable/disabled DoD/AFM, and...

    Yes, HP Tuners can enable/disabled DoD/AFM, and allow me to explain how this meets emissions standards, as this has caused confusion in the past for some.
    The OEM must certify their calibrations in...
  5. Hello Dreamfactorymotorsport. I see you are...

    Hello Dreamfactorymotorsport. I see you are working with Support. If you have additional questions or concerns please contact us at [email protected] or respond to your existing ticket.

    Barker...
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    Sticky: It will have to be a functional L5P ECM but does...

    It will have to be a functional L5P ECM but does not have to be the one from the vehicle.
  7. Please open a support ticket which you can do...

    Please open a support ticket which you can do here https://support.hptuners.com/index.php?/Tickets/Submit
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    The MPVI2 doesn't use Application Keys. You will...

    The MPVI2 doesn't use Application Keys. You will simply resync your interface to add credits and activate the software:...
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    This article may help if anyone is having this...

    This article may help if anyone is having this issue still: https://support.hptuners.com/index.php?/Knowledgebase/Article/View/137/0/invalid-application-key-when-using-correct-and-most-recent-key
  10. Please see this article:...

    Please see this article: https://support.hptuners.com/index.php?/Knowledgebase/Article/View/137/0/invalid-application-key-when-using-correct-and-most-recent-key
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    Hello MustangKiller, If you've already opened...

    Hello MustangKiller,

    If you've already opened a ticket with support, could you please provide the ticket number and we will look into this as soon as possible. If not please send us an email at...
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