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Type: Posts; User: Bill@HPTuners

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    If you've tried multiple pc's and still see no...

    If you've tried multiple pc's and still see no power on the interface your interface likely failed internally and will need to be replaced unfortunately.
  2. Yes, its on our to do list with no eta.

    Yes, its on our to do list with no eta.
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    http://www.hptuners.com/help/vcm_editor_flash_menu...

    http://www.hptuners.com/help/vcm_editor_flash_menu_write.htm

    "Write Calibration Only" is the regular, safest and fastest way to rewrite the VCM. ALWAYS use "Write VCM" when making regular tuning...
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    https://www.hptuners.com/product/pro-feature-for-m...

    https://www.hptuners.com/product/pro-feature-for-mpvi2/
  5. New definitions and support for new applications...

    New definitions and support for new applications are the most common changes going on.
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    just spammers being spammers, unfortunately our...

    just spammers being spammers, unfortunately our filtering system didn't catch a few :(
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    Horsepower is a calculation of tq, so in essence...

    Horsepower is a calculation of tq, so in essence hp is just a made up number, tq is what number you really want to look at. And yes you'll be able to feel 765ftlb of tq at 1500rpm vs 350ftlb at...
  8. No eta for standalong datalogging via MPVI2.

    No eta for standalong datalogging via MPVI2.
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    No, I'm saying it will cost you credits on YOUR...

    No, I'm saying it will cost you credits on YOUR interface to flash YOUR vehicle.
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    we would suggest speaking with whomever you...

    we would suggest speaking with whomever you decide to have do the tuning, yes it will cost you credits on YOUR interface to flash YOUR vehicle.
  11. If you are referring to standalone datalogging,...

    If you are referring to standalone datalogging, no the MPVI2 does NOT offer standalone datalogging currently.
  12. Please open support ticket with your concern.

    Please open support ticket with your concern.
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    MPVi1 only. No eta for standalone datalogging...

    MPVi1 only. No eta for standalone datalogging via MPVI2.
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    1. correct 2. if your MPVI breaks open a support...

    1. correct
    2. if your MPVI breaks open a support ticket and we'll walk you through the replacement process.
    3. the MPVI2 does not offer standalone datalogging.
  15. when you need to select low speed mode it means...

    when you need to select low speed mode it means you've got issues usually wiring issues or possibly battery related issues that really NEED to be resolved BEFORE you attempt to flash to the vehicle.
  16. You can find net framework 4.6.1 here...

    You can find net framework 4.6.1 here https://www.microsoft.com/en-us/download/details.aspx?id=49981

    If you are unable to install net framework that is a pc issue, not an issue with our product.
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    Please open a support ticket for assistance...

    Please open a support ticket for assistance regarding your hardware.
  18. Unfortunately you cannot roll back the file...

    Unfortunately you cannot roll back the file formatting.
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    MPVI1 should allow you to read 2015 Ram, I would...

    MPVI1 should allow you to read 2015 Ram, I would suggest you open a support ticket for further assistance.
  20. Because not all ecm's are created equally, some...

    Because not all ecm's are created equally, some used MAP and some use cyl airmass. Great thing about our scanner is you can configure it any way you want. And under Layout in vcm scanner you can...
  21. Thread: Mpvi pro

    by Bill@HPTuners
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    Please open a support ticket.

    Please open a support ticket.
  22. Thread: Mpvi pro

    by Bill@HPTuners
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    302

    Your newest key is found on your devices page. ...

    Your newest key is found on your devices page. Also make sure you are running software version 4.4.4 or newer to avoid any compatibility issues. If you've done all of that please open a support...
  23. You can open a support ticket here...

    You can open a support ticket here https://support.hptuners.com/index.php?/Tickets/Submit

    Our forum is not an ideal spot to post hardware related issues.
  24. Thread: Credits

    by Bill@HPTuners
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    More complex ecms=more time we need to r&d=more...

    More complex ecms=more time we need to r&d=more costs that we need to recover=higher costs passed to the end user
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    We stopped offering these discounts several years...

    We stopped offering these discounts several years ago.
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