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Type: Posts; User: Bill@HPTuners

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  1. Unfortunately our hardware/software products do...

    Unfortunately our hardware/software products do not natively support mac products so any issues you run into we will not be able to troubleshoot, sorry.
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    due to supply chain constraints the MPVI2+ with...

    due to supply chain constraints the MPVI2+ with pro feature set is the only option currently available.
  3. For reference we've fixed all 4 of the operating...

    For reference we've fixed all 4 of the operating systems in the newest beta that had an issue in this thread.
  4. He submitted a ticket so we should be able to get...

    He submitted a ticket so we should be able to get it fixed up in his file along with the 2 files blind squirrel posted for a future software update.
  5. The 98 park ave file shows 4-127lb/hr in the...

    The 98 park ave file shows 4-127lb/hr in the newest beta.

    The other two don't. Its an os specific issue. Goes to show not too many people changing injectors in these vehicles because this is the...
  6. Not for me. Seems to be os specific.

    Not for me. Seems to be os specific.
  7. looks like the upper and lower limits are wrong,...

    looks like the upper and lower limits are wrong, please open a support ticket if you have not already done so and include the same information as presented here and we'll get it fixed up.
  8. are you able to post your file and some...

    are you able to post your file and some screenshots of what you are referring to?
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    resync issues vs unsupported interface are two...

    resync issues vs unsupported interface are two completely different issues that are unrelated.
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    The fix is to open a support ticket and we'll get...

    The fix is to open a support ticket and we'll get you sorted. Its not something we can fix via a forum post.
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    I doubt many if any new tables have been added...

    I doubt many if any new tables have been added for any 99-02 platform in the past 10 years as those ecms had nearly 100% of our initial development time ie no stone was left unturned.
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    If you have no reason to update you are free to...

    If you have no reason to update you are free to continue using your older software.
  13. I'm seeing the same, I would recommend opening a...

    I'm seeing the same, I would recommend opening a support ticket and we can have our dodge engineer review. Not sure if its a bug or what TBH.

    https://support.hptuners.com/
  14. Likely won't ever happen.

    Likely won't ever happen.
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    can you post the .hpt file? will help me...

    can you post the .hpt file? will help me determine what engineer to ask.
  16. are you able to post the .hpt file?

    are you able to post the .hpt file?
  17. sounds like you opened a file with no TCM...

    sounds like you opened a file with no TCM calibration in it. Doesn't sound like a software version issue to me.
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    You should be able to, your tuner should've...

    You should be able to, your tuner should've provided you with an RTD instruction manual.
  19. Thread: training

    by Bill@HPTuners
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    Have you contacted the tuning school?

    Have you contacted the tuning school?
  20. I'm sorry you're having troubles and we'd love...

    I'm sorry you're having troubles and we'd love to help you. Have you already opened up a support ticket? If so, do you have your ticket number so that we can review the status? If not, please...
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    Unfortunately they are out of stock with no eta...

    Unfortunately they are out of stock with no eta for restock.
  22. In order to flash your vehicle using your MPVI...

    In order to flash your vehicle using your MPVI device you need to purchase credits to license the vehicle, there is no way around this.
  23. Solid maybe. If it isn't tunerlocked or the os...

    Solid maybe.

    If it isn't tunerlocked or the os id scrambled you should be able to read it.
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    If you open a support ticket and ask for me I'll...

    If you open a support ticket and ask for me I'll supply you with the pin info you'll need.
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    Thank you, I informed the support tech assigned...

    Thank you, I informed the support tech assigned to your ticket of your inquiry so that he can touch base with you to troubleshoot further.
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