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Type: Posts; User: Bill@HPTuners

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  1. MPVI2 for sure is what you'll need. If you want...

    MPVI2 for sure is what you'll need. If you want to log a wideband o2 sensor strongly consider the pro feature set as well. If you want to license & tune your vehicle you will also need to purchase...
  2. Please open a support ticket with beta related...

    Please open a support ticket with beta related issues here https://support.hptuners.com/index.php?/Tickets/Submit
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    Unfortunately not, sorry.

    Unfortunately not, sorry.
  4. Thread: Rtd

    by Bill@HPTuners
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    2,701

    it is called the RTD flasher software, you open...

    it is called the RTD flasher software, you open the file in the RTD flasher software and click the write vehicle icon.
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    why not just reread your vehicles ecm? or did...

    why not just reread your vehicles ecm? or did you FLASH over the stock file?
  6. Thread: Rtd

    by Bill@HPTuners
    Replies
    11
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    2,701

    You should have no issues getting and flashing a...

    You should have no issues getting and flashing a new .rtd file to your vehicle from a different tuner. Just keep in mind RTD interfaces can only flash rtd files using the RTD flashing software, they...
  7. Yes you can.

    Yes you can.
  8. should work fine with the pro feature set and pro...

    should work fine with the pro feature set and pro link cable, it accepts the 0-5v analog inputs just fine
  9. Please open a support ticket in this case and we...

    Please open a support ticket in this case and we can have one of our engineers take a closer look.
  10. are you able to post the file? If you don't want...

    are you able to post the file? If you don't want to post it publicly I recommend opening a support ticket for further assistance.
  11. infolog or your license information screen will...

    infolog or your license information screen will tell you this information
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    We believe it stemmed from our domain move a...

    We believe it stemmed from our domain move a little over 24 hrs ago. Thank you for your patience.
  13. It depends on a few things, first I would need to...

    It depends on a few things, first I would need to see how your vehicle was licensed.

    If you did a year/model license, no you shouldn't need to spend any more credits
    If you licensed your ecm by...
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    yeah those spider injector setups aren't...

    yeah those spider injector setups aren't conducive to higher performance mods :(
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    Nope, just resync & tune away.

    Nope, just resync & tune away.
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    You can find the microsoft 4.7.2 net framework...

    You can find the microsoft 4.7.2 net framework here https://support.microsoft.com/en-us/help/4054530/microsoft-net-framework-4-7-2-offline-installer-for-windows

    If you are unable to get things to...
  17. That just means you don't have any upgrade...

    That just means you don't have any upgrade credits for it.
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    Appears you sent this late friday, you should...

    Appears you sent this late friday, you should receive a response by end of day Monday regarding your issue.
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    What is your support ticket?

    What is your support ticket?
  20. sounds to me like you flash an 08 G8 file into an...

    sounds to me like you flash an 08 G8 file into an 09 or vice versa from the information you posted, yes this will corrupt the NVRAM as explained here...
  21. bluetooth does not work with the editor software,...

    bluetooth does not work with the editor software, it only works with the scanner software.
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    the only beta currently available is 4.9.xx which...

    the only beta currently available is 4.9.xx which runs in parallel with 4.8.xx
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    Check your spam folder for the...

    Check your spam folder for the registration/verification email, if you are unable to find it Please open a support ticket and we can get you up and running.
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    Yes, our Vcm suite software is proprietary and...

    Yes, our Vcm suite software is proprietary and works only with our hardware.
  25. Unfortunately not, sorry. Interfaces cannot be...

    Unfortunately not, sorry. Interfaces cannot be cloned/linked to share the same credits/licenses.
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