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Type: Posts; User: Bill@HPTuners

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    open editor, click read vehicle then click read...

    open editor, click read vehicle
    then click read
    then save the file you read
    then open the stock file
    then select write vehicle
    then click write

    Pretty straight forward. www.hptuners.com/help...
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    Yes, those steps sound correct

    Yes, those steps sound correct
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    I still don't foresee it happening anytime soon,...

    I still don't foresee it happening anytime soon, check back in another 18 years and I'll give you an update on the status at that time.
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    they are not locked to any one vehicle however,...

    they are not locked to any one vehicle however, fraud is real.
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    If its too good to be true it probably is comes...

    If its too good to be true it probably is comes to mind
  6. after careful review of our supported vehicle...

    after careful review of our supported vehicle list, the 2018 Chevy Sonic 1.8L is NOT a supported vehicle which is why you are unable to read it. If you believe this is in error please open a support...
  7. just a heads up I'm 99.99999% sure the tcm isn't...

    just a heads up I'm 99.99999% sure the tcm isn't supported in this application.
  8. please open a support ticket and post the ticket...

    please open a support ticket and post the ticket number and I'll take a look...the "camaro" stuff is perfectly normal, its just an FSCM thats used in alot of different vehicles so nothing abnormal...
  9. update to the newest beta & try again.

    update to the newest beta & try again.
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    Unfortunately not a feature, sorry.

    Unfortunately not a feature, sorry.
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    devices don't just "drop off", additionally any...

    devices don't just "drop off", additionally any credits that were on a device don't disappear either. I would recommend resyncing your device. This will show you the most up to date account...
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    https://www.hptuners.com/help/

    https://www.hptuners.com/help/
  13. file appears to work fine for me that you posted...

    file appears to work fine for me that you posted previously.
  14. post the file and a screenshot of what you are...

    post the file and a screenshot of what you are referring to.
  15. edit-view-set to advanced.

    edit-view-set to advanced.
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    You cannot open efilive format files with our...

    You cannot open efilive format files with our software. We do support many of their custom operating systems but we do suggest finding someone local that already owns hptuners to read your ecm first...
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    So you had a license for the vehicle on your...

    So you had a license for the vehicle on your MPVI1, then tried to license it on your MPVI2 as well? 99.99999999999999999999999999999999% of the time that is the issue. Software is simply trying to...
  18. Yes, long since fixed in the newest beta

    Yes, long since fixed in the newest beta
  19. Nope, sounds like the VPW chip may have given up...

    Nope, sounds like the VPW chip may have given up the ghost in your device. MPVI3 upgrade is going to be your recommended solution.
  20. I would suggest opening a support ticket, it is...

    I would suggest opening a support ticket, it is certainly odd that a scanner can connect but not our product, personally I suspect a hardware issue with your MPVI1 device
  21. go to window-cascade This will unhide any...

    go to window-cascade

    This will unhide any windows(which is likely the issue)
  22. sounds like you already have a file open. ...

    sounds like you already have a file open.

    click File-close, then the read vehicle option should be available.
  23. Correct because the T43 tcm license is free with...

    Correct because the T43 tcm license is free with the ecm license purchase.

    FSCM/CCM is NOT free.
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    delete your license.dat file from your...

    delete your license.dat file from your hptuners-settings folder, that will allow you to license the vehicle on your new device.
  25. open a support ticket.

    open a support ticket.
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