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I've tried that and every other trick people are coming up with. It still wont read. The Diablosport InTune is working great on my truck. It's weird that one brand will work and the other won't . ...

You are the person I've been emailing directly already.

I can scan mine also.

When I hooked up the Diablosport InTune, at first it told me my vehicle wasn't compatable, but it said to plug in to a computer and it would download a new PCM...

I've done that, and the 2 replys I've gotten were that I have a wiring problem, or the SCT tuner messed something up. Which I know both are not the case.

So does hooking up to a GM require less RAM than hooking up to a MOPAR?

I'm having the exact same problem with my 2005 Ram 5.7 hemi. It'll time out on the PCM ignition cycle. I can't get any help from support. The guy that's been emailing me is trying to tell me I...

Ok, now I've verified that not only will the SCT programmer work, the a Diablosport InTune will also work. Why won't HP Tuners work? It times out on the PCM and reads on the TCM. What is getting...

Can someone help me understand why the Scanner would work and show the parameters in real time, but when trying to read the ECM, it times out? What am I missing? It's obviously capable of...

My computer has 1GB RAM. I don't understand why HP Tuners is picking up such a small amount. I don't have anything running on my computer when I'm trying to tune. I've never had a problem tuning...

Operating System: Windows 7
Microsoft .NET: 4.0.30319.261
CPU: Intel(R) Atom(TM) CPU N270 @ 1.60GHz
Available Memory: 351 MB

Ok, I'm not getting a lick of help from support. The guy is trying to tell me I have a wiring problem. I have an SCT tuner that works just fine on the truck and recognizes when the ignition cycle...

Emailed support yesterday and attached a link to a video I took of the issue. I figured it would be easier understood by showing the problem, rather than just describing it.

So how do I get the ECM to read?

2005 Dodge Ram 1500 5.7 hemi
Ok, so I downloaded the beta version, and I still can't get it to read. I get to where it tells me to Turn ignition Off. Wait 3 seconds, Turn ignition on. And nothing...

Ok, so I downloaded the beta version, and I still can't get it to read. 2005 dodge ram 1500. I get to where it tells me to Turn ignition Off. Wait 3 seconds, Turn ignition on. And nothing happens,...

How long does it usually take for "support" to return an email? Also, are we going to have to just email support periodically to see if there is a newer version? How do we keep current?