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  1. Replies
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    you can email support at hptuners.com instead of...

    you can email support at hptuners.com instead of filling out a ticket in a pinch.
  2. Keep in mind P01 ecm's stopped being used around...

    Keep in mind P01 ecm's stopped being used around 2003 so you are talking about 16+ year old vehicles with 16+ year old wiring in most cases, not really the best case scenerio when trying to flash...
  3. Did you install the MPVI2 drivers? If not please...

    Did you install the MPVI2 drivers? If not please start there.
  4. Have you considered flashing via bench harness? ...

    Have you considered flashing via bench harness? Considering you have a swap vehicle wiring issues are pretty common in these situations so that would be my first recommendation ie rule out wiring...
  5. I'm working with Chris to get your issues...

    I'm working with Chris to get your issues resolved, unfortunately our DB has no information on either of the vin's so the software isn't sure what ecm to try in the list of ecm's. The only two...
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    Update to the newest software version 4.4 or...

    Update to the newest software version 4.4 or newer and try again.
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    I don't believe we have any plans to offer custom...

    I don't believe we have any plans to offer custom operating system support for these applications, sorry guys.
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    Open a support ticket please.

    Open a support ticket please.
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    If you want to transfer your credits to your...

    If you want to transfer your credits to your MPVI2 you need to contact support.
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    No.

    No.
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    What is your ticket number?

    What is your ticket number?
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    You can purchase an MPVI2 outright here...

    You can purchase an MPVI2 outright here https://www.hptuners.com/mpvi2/

    That will allow you to keep your MPVI1 and still tune JTEC vehicles.
  13. Nothing special to my knowledge.

    Nothing special to my knowledge.
  14. We haven't offered MVPI1 repairs for ~5 years ...

    We haven't offered MVPI1 repairs for ~5 years

    We no longer stock nor sell the MPVI1

    So your only option for a malfunctioning interface that we could offer would be to upgrade.

    The MPVI2 pro...
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    scroll down.

    scroll down.
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    Write entire needs to be performed in order to...

    Write entire needs to be performed in order to change to a different operating system.
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    I would suggest reaching out to our sales dept...

    I would suggest reaching out to our sales dept sales @ hptuners dot com and we can assist you directly with your purchase and any pre purchase questions you have.
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    Your credits were issued on Sept 6th and the new...

    Your credits were issued on Sept 6th and the new application key is on your devices page.

    MPVI1 uses an application key based system so you MUST enter your new application key to receive your...
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    suburban isn't VPP and doesn't require the chip...

    suburban isn't VPP and doesn't require the chip to be functional.
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    X11 errors can be due to several reasons 1. VPP...

    X11 errors can be due to several reasons
    1. VPP chip in MPVI is going bad/has gone bad
    2. not cycling the ignition when prompted
    3. issue with the ignition/ignition wiring to the PCM.
  21. probably not to be perfectly honest

    probably not to be perfectly honest
  22. Your lucky he doesn't have a 2.8 turbo model,...

    Your lucky he doesn't have a 2.8 turbo model, they are tuneable(at least with our software) and Im sure you can make some significant increases in HP & TQ, usually much moreso than you can with an NA...
  23. Update your software, 3.4 is no longer supported...

    Update your software, 3.4 is no longer supported and is very old software.
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    Unfortunately there is no easy way around...

    Unfortunately there is no easy way around tunerlocked ecms.
  25. there is only one MPVI2

    there is only one MPVI2
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