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Type: Posts; User: Bill@HPTuners

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  1. Because MPVI1's came with credits, MPVI2's do...

    Because MPVI1's came with credits, MPVI2's do not, they are purchased separately. Thats the main reason.
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    X36 exceeded number of attempts message during...

    X36 exceeded number of attempts message during the read process is the most common sign.
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    Welcome to the forum, the pro link cable has 2...

    Welcome to the forum, the pro link cable has 2 analog inputs and 1 can input, there are currently no other options. You would need to have a laptop in order to scan, pro version or not.

    You can...
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    Yes you would need to purchase credits on YOUR...

    Yes you would need to purchase credits on YOUR interface in order to tune your vehicle using YOUR interface.
  5. Unfortunately we do not offer cloning of...

    Unfortunately we do not offer cloning of interfaces/licenses from one interface to another. In order to have a license you would need to purchase & license each on the interface, there is no way...
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    It will remain unlocked.

    It will remain unlocked.
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    It is strictly for loading remote files, it...

    It is strictly for loading remote files, it cannot be used as an MPVI2.

    Please open a sales ticket here for more information https://support.hptuners.com/index.php?/Tickets/Submit
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    if your ecm is tunerlocked by your previous tuner...

    if your ecm is tunerlocked by your previous tuner you will NOT be able to read, nor flash the ecm and will require a new ecm.
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    bad plan. Have the ecm flashed to the vin/os...

    bad plan.

    Have the ecm flashed to the vin/os pair you want via tech 2, then read with our software & tune away using the file you read.

    Flashing your ecm with a file from the repository is a...
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    Please open a support ticket so that we can...

    Please open a support ticket so that we can assist you further.
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    I would highly recommend you open a support...

    I would highly recommend you open a support ticket in that case. Remember these applications are only in beta meaning you test things and report them to us via the proper channels, then we work to...
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    you really can't compare an E38 can ecm to a...

    you really can't compare an E38 can ecm to a jtec, really it depends on what your idea of slow is. If you truly think there is an issue we would suggest opening a support ticket.
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    Try reading as Spanish oak 1024k

    Try reading as Spanish oak 1024k
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    Unfortunately this is not information we provide,...

    Unfortunately this is not information we provide, sorry.
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    Update your software to the newest and repoll ...

    Update your software to the newest and repoll

    If that doesn't fix it open a support ticket please.
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    What is your ticket number?

    What is your ticket number?
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    Unfortunately there is not, sorry.

    Unfortunately there is not, sorry.
  18. yes the software is trying to read it out which...

    yes the software is trying to read it out which means there is a good chance the issue isn't on our end and is on your end ie battery issue, wiring issue or other. Either way it appears Chad is...
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    Please open a support ticket here for assistance...

    Please open a support ticket here for assistance https://support.hptuners.com/index.php?/Tickets/Submit
  20. closing out this 6 year old thread, if you have...

    closing out this 6 year old thread, if you have an issue with flashing we recommend opening a support ticket which can be done here https://support.hptuners.com/index.php?/Tickets/Submit
  21. try reading the ecm on a bench harness to rule...

    try reading the ecm on a bench harness to rule out a wiring/comms related issue with the vehicle itself
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    On your devices page...

    On your devices page https://www.hptuners.com/my-account/hpt-mydevices-endpoint/
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    repoll for supported parameters in scanner...

    repoll for supported parameters in scanner software.

    If that doesn't work please open a support ticket.
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    Yes you would need to buy new credits to license...

    Yes you would need to buy new credits to license the ecm with your MPVI2.
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    I don't see the 03 TJ listed on our supported...

    I don't see the 03 TJ listed on our supported vehicles list https://www.hptuners.com/vehicles/

    If you open a support ticket with your vin number we can double check though.
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