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  1. Unfortunately, with 10.15 Catalina, Apple has...

    Unfortunately, with 10.15 Catalina, Apple has stopped supporting the automated installer that we were using, so you will need to use the Manual Install Package for now until a more elegant solution...
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    Yes, we are actively working on expanding our...

    Yes, we are actively working on expanding our mobile app capabilities for MPVI2 users, to include a way to capture an extensive selection of data channels like VCM Scanner does, along with vehicle...
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    TrackAddict only *display* 3 channels on that...

    TrackAddict only *display* 3 channels on that left dash panel, but its data logs will record all GPS, accelerometer, barometer, OBD, etc. channels that it is receiving. For OBD stuff, you'll want to...
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    If you tap on the 'i' gear icon on the left side...

    If you tap on the 'i' gear icon on the left side of the main screen, that will open the Setup options, and you can then set units to MPH or Km/h there. Changing this will change the data...
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    TrackAddict for iOS has a Pro edition available...

    TrackAddict for iOS has a Pro edition available for purchase, which allows it to store more than 3 recordings at a time, enables the online telemetry feature, and adds the ability to export...
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    Unfortunately there's no interoperability between...

    Unfortunately there's no interoperability between VCM Scanner and TrackAddict at this time, however both will work for supplying data into RaceRender after you record something.
  7. Looking at those timestamps, what I'd suspect is...

    Looking at those timestamps, what I'd suspect is that the second file is either very very short, or there's some bogus timing data in it, causing RaceRender to automatically apply a different time...
  8. That's a good idea that would be simple to...

    That's a good idea that would be simple to implement. I'll see what I can do for our next app update...

    The only catch is that while the user has to deliberately enable external GPS on Android,...
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    Unfortunately, Apple really did a number on the...

    Unfortunately, Apple really did a number on the UI with this latest iOS update. A fix is in the works, but it will likely take several days for their reviewers to approve it and push it to users, as...
  10. To confirm, was it this Microsoft HEVC Video...

    To confirm, was it this Microsoft HEVC Video Extensions that solved it? https://www.microsoft.com/store/productId/9NMZLZ57R3T7

    There is also a free version that we've previously directed users to...
  11. Usually in these cases, the primary issue is a...

    Usually in these cases, the primary issue is a single-threaded bottleneck, such as waiting on file storage I/O, OS functions, or there are also a few things internal to RR that could be the culprit...
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    There haven't been any changes to Sebring's...

    There haven't been any changes to Sebring's timing points in a while, so it was unlikely to be the update. Please make sure that you are in Circuit mode, the correct Sebring course configuration is...
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    While there's no direct or "enhanced" support for...

    While there's no direct or "enhanced" support for the GLO or GLO2, as long as it provides its location updates via the normal iOS location framework, like the original GLO does, then it should work....
  14. Unfortunately, iOS restricts the use of classic...

    Unfortunately, iOS restricts the use of classic Bluetooth devices, so that rules out the OBDLink MX Bluetooth and our MPVI2, while both do work on Android.

    However, Bluetooth 4 and 5 devices (also...
  15. In theory it should work with a proper ELM327...

    In theory it should work with a proper ELM327 compatible like the Kiwi 2+. Our MPVI2 should support K-line / ISO9141 in the future as well, but just didn't with its original firmware...
  16. Assuming that TrackAddict is able to connect to...

    Assuming that TrackAddict is able to connect to the interface and is failing when it goes to connect to the vehicle (the status dialog or channel selection screen would get to at least "Connecting to...
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    Distance is a calculated field based on GPS...

    Distance is a calculated field based on GPS movement over time, so unfortunately there's presently no logging or export of that.

    We have had some users add this to their CSV file via an Excel...
  18. There are a few things I can think of that may be...

    There are a few things I can think of that may be happening here:

    1) If your car has multiple controllers that respond to standard PID requests (many modern cars do these days), then it's possible...
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    I wouldn't think so, although the older version I...

    I wouldn't think so, although the older version I have is sending GSA, RMC, GSV, and GGA. I just tried ignoring the GGA's, but it still seems fine.

    My best theory so far is that it's related to a...
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    Presently, there's no user control over this. It...

    Presently, there's no user control over this. It is automatically based on your best lap so far in the current session, which is the only full lap data that it retains in memory. It was designed this...
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    This usually comes from a GPS issue or a timing...

    This usually comes from a GPS issue or a timing point set wrong. The latest update to TrackAddict (v4.3.7) includes some improvements to help keep this from happening in other cases.

    There's not...
  22. I regularly use the BT-Q818XT as my primary GPS...

    I regularly use the BT-Q818XT as my primary GPS at the track, always with great results, and have done so for about 4 years now. It's hard to say what's happening here without seeing the raw NMEA...
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    Ideally, TrackAddict wants RMC, GGA, and GLL...

    Ideally, TrackAddict wants RMC, GGA, and GLL messages, with RMC and GGA being the recommended minimum. It should be able to get away with just RMC alone, but some data may be missing. This applies to...
  24. Hi Bill, Although I'm not always very visible...

    Hi Bill,

    Although I'm not always very visible here (especially lately), I do keep an eye on the forums for issues and potential improvement in our products. Same goes for bug / crash reports and...
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    It's unfortunately a bit buried, but current...

    It's unfortunately a bit buried, but current Android standards have us putting it in: /Android/data/com.hptuners.trackaddict/files/

    Phones with an SD card will likely have two "drives" appear when...
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