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Type: Posts; User: Corey@HPTuners

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  1. The site is back up now.

    The site is back up now.
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    No you downloaded Editor and Scanner together. ...

    No you downloaded Editor and Scanner together.

    Use your file explorer to find the programs. They will be located in Local Disk C>ProgramFiles (x86)>HPTuners>VCMSuite

    Both the Standard and Beta...
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    Use 4.1 Beta. That has been fixed.

    Use 4.1 Beta. That has been fixed.
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    Did you already create a support ticket for the...

    Did you already create a support ticket for the issue? If you can give us the ticket ID we would be glad to look into your issue.
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    Send in an infolog while connected to vehicle and...

    Send in an infolog while connected to vehicle and the tune file to [email protected] and we can take a closer look at what is going on.
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    You need to use the interface that you licensed...

    You need to use the interface that you licensed the vehicle on and the application key that goes with it.
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    Yes, Just read the pcm only.

    Yes, Just read the pcm only.
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    HPTuners Support Notice

    We will be holding our annual company meeting August 17-19. Support will resume normal operations Monday August 22.

    Thanks
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