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Type: Posts; User: Bill@HPTuners

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  1. What is your ticket number?

    What is your ticket number?
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    Please email support with a vcm suite infolog...

    Please email support with a vcm suite infolog while connected to the vehicle in question so we can review further.
  3. Try flashing via bench harness to rule out a...

    Try flashing via bench harness to rule out a battery/wiring related issue.
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    do you know what ecm they are using?

    do you know what ecm they are using?
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    Flashing in a file from an 01 P01 ecm into a 05...

    Flashing in a file from an 01 P01 ecm into a 05 P59 pcm is sure to cause issues, even if you are just copying over tables. We'd recommend against ever doing that again.
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    you probably flashed in the ETC differences which...

    you probably flashed in the ETC differences which could corrupt the ecm, I'm surprised a dealer could even fix the ecm.

    Flashing in a file from an 01 P01 ecm into a 05 P59 pcm is sure to cause...
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    absolutely, poor tuning or coping over tunes from...

    absolutely, poor tuning or coping over tunes from one vehicle to another can cause issues such as a check engine light. Usually flashing back to your stock tune will fix any issues that arise though.
  8. so you had 2 separate ecm's that had the same...

    so you had 2 separate ecm's that had the same issue?
  9. weird, so was it an issue with the harness or the...

    weird, so was it an issue with the harness or the ecm itself?
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    What is your question?

    What is your question?
  11. Unfortunately not, sorry.

    Unfortunately not, sorry.
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    6,656

    Assuming it wasn't tunerlocked you can usually...

    Assuming it wasn't tunerlocked you can usually read the ecm and start with what you read as your base file.
  13. Uploading is currently an unfinished feature of...

    Uploading is currently an unfinished feature of the new repository, you can only download files from it.
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    The majority of our sales staff is at sema this...

    The majority of our sales staff is at sema this week which is likely the reason for your delay.
  15. bootload request errors are typically caused by...

    bootload request errors are typically caused by wiring/battery related issues. I also found that on the older Canyon/colorado applications the stock head unit created chatter issues on the bus,...
  16. Try reading via bench harness to rule out a...

    Try reading via bench harness to rule out a wiring issue of some sort, otherwise it could be anything from wiring to a pin on the ecm causing the issue.
  17. If you haven't already you should contact...

    If you haven't already you should contact support, your interface shouldn't be cutting in or out randomly.
  18. MPVI2 won't work with older versions of software...

    MPVI2 won't work with older versions of software such as 3.7.1

    But to answer your request directly we will not be providing links to old software nor hosting old software on our servers, sorry.
  19. If its intermittent then it could be an issue...

    If its intermittent then it could be an issue with the usb port on the interface or your pc, try using an alternate usb port on your pc to see if it clears up totally. If it does great, if not its...
  20. Central Time zone

    Central Time zone
  21. Most of the time swapping to a new USB cable...

    Most of the time swapping to a new USB cable fixes this issue from what I've found https://forum.hptuners.com/showthread.php?40422-Validate-Cable-Licenses-Failed
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    Unfortunately not, sorry.

    Unfortunately not, sorry.
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    You can upgrade via your devices page without...

    You can upgrade via your devices page without anyones assistance, simply login, purchase the upgrade and follow the instructions.
  24. 1. yes 2. more than likely yes, same...

    1. yes
    2. more than likely yes, same year/make/model car would be your best bet, otherwise the chances of it working go down.
  25. Update your software, 4.0 doesn't support older...

    Update your software, 4.0 doesn't support older dodge. Only 4.5 beta can support them.
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