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  1. ecm is tunerlocked and needs to be replaced with...

    ecm is tunerlocked and needs to be replaced with one that isn't.
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    What application? pats is a term typically used...

    What application? pats is a term typically used on the ford community and can be disabled on most pre 2010 fords. Skim is a term used in the Dodge community and can be disabled on most pre 2002...
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    "reasonable" is subjective, some remote tuners...

    "reasonable" is subjective, some remote tuners charge upwards of $1000 while others have basement fees and everything in between. Alot of the higher end remote tuners don't really even like working...
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    I'm sorry you're having troubles and we'd love...

    I'm sorry you're having troubles and we'd love to help you. Have you already opened up a support ticket? If so, do you have your ticket number so that we can review the status? If not, please open...
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    additionally you can change the polling interval...

    additionally you can change the polling interval in the VCM Scanner channels display by right clicking on the pid you want to modify.
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    also depends on the PID type, for instance SAE...

    also depends on the PID type, for instance SAE params typically have a much slower polling rate than DMR's/MPIDs
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    As stated above you licensed the 2000 Buick Regal...

    As stated above you licensed the 2000 Buick Regal year/model license.
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    Sticky: Above my pay grade.

    Above my pay grade.
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    Sticky: The only post of yours that I deleted was one...

    The only post of yours that I deleted was one where you posted a link to old software which is against our EULA.
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    Open a 98 LS1 file and open a 99 LS1 file, you...

    Open a 98 LS1 file and open a 99 LS1 file, you can see the differences between the two.
  11. Simply purchase the MPVI2 and pro feature set ...

    Simply purchase the MPVI2 and pro feature set

    Thats really it.
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    It was nothing you did.

    It was nothing you did.
  13. yeah with the P59 ecm's they are limited in space...

    yeah with the P59 ecm's they are limited in space for the code so some sacrifices needed to be made, in this case resolution.
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    I'm sorry you're having troubles and we'd love...

    I'm sorry you're having troubles and we'd love to help you. Have you already opened up a support ticket? If so, do you have your ticket number so that we can review the status? If not, please open...
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    I would certainly agree, I haven't checked the...

    I would certainly agree, I haven't checked the pricing lately but pre covid you could buy a "decent" new one for $400ish so its not a huge investment for most and I've personally purchased a few...
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    you can find our system requirements here...

    you can find our system requirements here http://www.hptuners.com/help/vcm-scanner/system-requirements.html

    We do not officially support Mac so getting it to work on a Mac is on you and we are...
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    VCM Suite does not support Mac computers natively

    VCM Suite does not support Mac computers natively
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    How to Read, License, and Flash an ECM – HP...

    How to Read, License, and Flash an ECM – HP Tuners
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    Only tunershops that sell RTD devices are allowed...

    Only tunershops that sell RTD devices are allowed to export to RTD file types.
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    At this time we have no plans to add this feature.

    At this time we have no plans to add this feature.
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    I'm sorry you're having troubles and we'd love...

    I'm sorry you're having troubles and we'd love to help you. Have you already opened up a support ticket? If so, do you have your ticket number so that we can review the status? If not, please open...
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    correct

    correct
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    when you first get your device 1. download vcm...

    when you first get your device
    1. download vcm suite
    2 create account and register the device
    3 connect device
    4 open vcm editor/scanner and resync
    5 enjoy your MPVI2

    credits can be bought up...
  24. The licenses are physically stored on the...

    The licenses are physically stored on the interface itself, so in short no you won't lose your current licensed vehicles.
  25. Have your friend delete the device off of their...

    Have your friend delete the device off of their devices page so that you can register it.
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