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Type: Posts; User: Bill@HPTuners

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  1. Good reason to look into buying something other...

    Good reason to look into buying something other than Chevy ;)
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    Open a support ticket and we'll help you out with...

    Open a support ticket and we'll help you out with the instructions.
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    There is only the MPVI2 there is no regular or...

    There is only the MPVI2 there is no regular or pro version, its just mpvi2.

    You can purchase the pro feature set $249 separately but its ONLY a software update. The hardware doesn't change.

    To...
  4. You NEED the pro feature set to use the pro...

    You NEED the pro feature set to use the pro features & pro link, so yes I can confirm thats what you need.
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    No eta for standalone datalogging on MPVI2 ...

    No eta for standalone datalogging on MPVI2

    MPVI2 licenses are cloud based and therefore an internet connection is a requirement.
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    sounds like you read the FSCM and the software is...

    sounds like you read the FSCM and the software is asking you to license that on flash.

    If you don't want to flash the FSCM do a new read entire and select do not read for that module.
  7. Yes you can, you just need to insert your app key...

    Yes you can, you just need to insert your app key into the editor software under help-application keys
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    Specific to our hardware & software.

    Specific to our hardware & software.
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    Nope no issues, simply login to your devices page...

    Nope no issues, simply login to your devices page and order away. MPVI1 interfaces are still fully supported :)
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    same way you always have, go to manage...

    same way you always have, go to manage attachments in order to add attachments, our forum hasn't changed for several years.
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    I suggest you open a support ticket so that we...

    I suggest you open a support ticket so that we can assist you further.
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    Unfortunately not, sorry.

    Unfortunately not, sorry.
  13. Currently we have no plans to produce something...

    Currently we have no plans to produce something like this, sorry.
  14. edit-view-set it to advanced

    edit-view-set it to advanced
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    we always recommend doing the segment swap and...

    we always recommend doing the segment swap and then converting to the custom operating system rather than the other way around.
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    assuming they use the file you read from the...

    assuming they use the file you read from the vehicle you shouldn't need to relicense anything sent to you. However you would need a license for any file you want to flash to your vehicle using your...
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    Unfortunately not, they use an ecm we do not...

    Unfortunately not, they use an ecm we do not support from what I can tell, sorry.
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    No just simple scanning for the most part.

    No just simple scanning for the most part.
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    Sticky: Combining MPVI1/MPVI2 interfaces is a free...

    Combining MPVI1/MPVI2 interfaces is a free service we offer.
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    Yes, via track addict app

    Yes, via track addict app
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    Sticky: No eta at this time.

    No eta at this time.
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    Sticky: The software version shows during the...

    The software version shows during the installation process as well as in vcm editor & vcm scanner under help-about once you've installed it.
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    Yeah unfortunately usb cable failures can occur,...

    Yeah unfortunately usb cable failures can occur, we suggest that if you are still under warranty and have a USB cable failure to contact support and we can ship you a new one. Sorry to hear you had...
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    MPVI failures both 1 and 2 are FAR more rare than...

    MPVI failures both 1 and 2 are FAR more rare than a pc/wiring related issue I'm talking 1 out of 1000 odds so asking for the ecm first in this case is pretty common.
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    if you haven't already please open a support...

    if you haven't already please open a support ticket here so that we can assist you further, there are a few things we can have you try https://support.hptuners.com/index.php?/Tickets/Submit
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