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Type: Posts; User: Bill@HPTuners

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  1. Replies
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    If you can write to it without bricking the ecm....

    If you can write to it without bricking the ecm.

    Its best to actually know the history of the ecm though. Otherwise assume it isn't unlocked.
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    edit-view-set to advanced

    edit-view-set to advanced
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    I would suspect it will cause more issues than it...

    I would suspect it will cause more issues than it will fix and would not recommend doing so.
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    We would suggest writing via bench harness,...

    We would suggest writing via bench harness, sounds like you have some sort of battery or wiring related issue to me.
  5. You can change gear/tire size via the scanner on...

    You can change gear/tire size via the scanner on most dodge applications but you cannot reset ecm/modules via scanner.
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    Your last email was from Dec. for an issue with a...

    Your last email was from Dec. for an issue with a Tahoe write, no unhandled exception emails from what I can see.
  7. uploading is not enabled for the repository.

    uploading is not enabled for the repository.
  8. we offer custom operating systems for less than...

    we offer custom operating systems for less than 1% of the applications we support, its a bonus for those, not the norm though for every application nor will it ever be the norm. With that said as...
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    probably going to your trash/spam. What email...

    probably going to your trash/spam. What email address are you emailing us from? I can look up your tickets that way.
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    Our support tech sent a follow up email regarding...

    Our support tech sent a follow up email regarding this ticket a few minutes ago, please test out the solution and report back by responding to the ticket with your results.
  11. that os id is ALREADY a custom operating system...

    that os id is ALREADY a custom operating system so there won't be anything in the OS tab.
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    I would suggest opening a support ticket in this...

    I would suggest opening a support ticket in this case.
  13. Thread: Rtd

    by Bill@HPTuners
    Replies
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    you'd access the software through the company...

    you'd access the software through the company that sold the interface and a laptop must be used to load & switch tunes.
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    Because MPVI1's came with credits, MPVI2's do...

    Because MPVI1's came with credits, MPVI2's do not, they are purchased separately. Thats the main reason.
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    X36 exceeded number of attempts message during...

    X36 exceeded number of attempts message during the read process is the most common sign.
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    Welcome to the forum, the pro link cable has 2...

    Welcome to the forum, the pro link cable has 2 analog inputs and 1 can input, there are currently no other options. You would need to have a laptop in order to scan, pro version or not.

    You can...
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    Yes you would need to purchase credits on YOUR...

    Yes you would need to purchase credits on YOUR interface in order to tune your vehicle using YOUR interface.
  18. Unfortunately we do not offer cloning of...

    Unfortunately we do not offer cloning of interfaces/licenses from one interface to another. In order to have a license you would need to purchase & license each on the interface, there is no way...
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    It will remain unlocked.

    It will remain unlocked.
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    It is strictly for loading remote files, it...

    It is strictly for loading remote files, it cannot be used as an MPVI2.

    Please open a sales ticket here for more information https://support.hptuners.com/index.php?/Tickets/Submit
  21. Replies
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    if your ecm is tunerlocked by your previous tuner...

    if your ecm is tunerlocked by your previous tuner you will NOT be able to read, nor flash the ecm and will require a new ecm.
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    bad plan. Have the ecm flashed to the vin/os...

    bad plan.

    Have the ecm flashed to the vin/os pair you want via tech 2, then read with our software & tune away using the file you read.

    Flashing your ecm with a file from the repository is a...
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    Please open a support ticket so that we can...

    Please open a support ticket so that we can assist you further.
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    I would highly recommend you open a support...

    I would highly recommend you open a support ticket in that case. Remember these applications are only in beta meaning you test things and report them to us via the proper channels, then we work to...
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    you really can't compare an E38 can ecm to a...

    you really can't compare an E38 can ecm to a jtec, really it depends on what your idea of slow is. If you truly think there is an issue we would suggest opening a support ticket.
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