unlicensed vehicle Writing error

[Grzmotors]

Hello.
I have a problem with my car no longer started.

I had already made several changes in the tune but I did not get what I wanted, so I made a copy of a tune from another car and pasted it into my tune, not in all the maps but only in the section that I needed to review, al When loading my tune it gave me a writing error, I loaded the tune again and I got the message of unlicensed vehicle, I loaded the Ori file and I still get the same message,
I already updated my mpvi2 and nothing, I don't know what to do.
I appreciate the help.

Vw gti mk6 2013 2.0t

[email protected]

mk6-josue.png

[Bill@HPTuners]

I'm sorry you're having troubles and we'd love to help you. Have you already opened up a support ticket? If so, do you have your ticket number so that we can review the status? If not, please open a support ticket here: https://support.hptuners.com

[Grzmotors]

Hi.
Thanks for your attention.
File the support ticket on Friday, December 2, 2022

I just overflowed my mail and I don't have the ticket number.

My email is [email protected]
Will that be useful?

Or do I do the support ticket again?

[Grzmotors]

Me es un gusto poder comentarles que la Ecu se pudo recuperar, se realiz? una lectura de banco, la Ecu desmontada conectada en banco y Hpt logro escribir de nuevo el File tuve que tener paciencia en lo que ven?a el equipo, gracias a todos por sus comentarios