MPVI3 intermittent fail to read

[BWS]

Hi guys, first post here, have a couple of questions on the MPVI3 stand alone data logging. (yeah, I searched, found one thread, questions not answered)

1. After stand alone logging it will fail to read - specifically: VCM Scanner> vehicle> MPVI2 Data Logging (no MPVI3 option?!)> "Getting log entries completed" Failed.
Sometimes it WILL read the log entries but in Log Files> Read Selected it will fail to read. If I play around (exit program, unplug device, etc) it will work - sometimes.
This is intermittent, it works perfectly at times. File size doesn't seam to matter. How I start & stop logging doesn't either. Any help is greatly appreciated.

2. How do I set up markers? Currently it is set on "Short Button Press" to start and "Short Button Press" to stop. No other Triggers selected. So if I want to insert a marker, I press the
button BUT that stops logging. Am I missing something simple?

Thanks,
Bobby

[fumanchu182]

Screenshot_20230210_111629.png
Currently experiencing 100% unable to read logs from the device. I have tried uninstalling, re-installing VCM Suite beta and stable. Re-synced interface via Help menu. Re-synced Interface Resources via the data logging interface. Any information on how to fix this would be appreciated. I have uninstalled and reinstalled the driver (seems to be a generic Windows usb to serial com driver) but nothing works. This is quite maddening, can someone please address this issue?

[Kirt B]

I am having the same issue as stated above, i can not stand alone data log, it won't read logs, won't let me config the unit etc.

Help please

[gtstorey]

Open a support ticket.

[rich24v]

Same problem, standalone mpvi3 logfile read fail.....anyone have a reason for this and solution before I raise a support ticket ?
tia

[Bill@HPTuners]

Same problem, standalone mpvi3 logfile read fail.....anyone have a reason for this and solution before I raise a support ticket ?
tia

Make sure you install the newest beta, erase the channel config, then write the channel config and make a new log and try again. If that doesn't fix it raise a support ticket.

[rich24v]

Make sure you install the newest beta, erase the channel config, then write the channel config and make a new log and try again. If that doesn't fix it raise a support ticket.

Installed beta on desktop pc and laptop (laptop was a faff!), erased channel config etc, now won't even log anything, there's a log file named "?" with no size, will not delete, done multiple re-sync's but no help. So, kinda worse now, have feeling something corrupt and needs a hard reset of some kind. Tried all sorts with the TDN via phone app, firmware updated etc.......got nowhere with that either.

As an aside, the led will flash green/blue/purple/red......any documentation on exactly what it all means ?

[Bill@HPTuners]

raise a support ticket.

[rich24v]

Installed beta on desktop pc and laptop (laptop was a faff!), erased channel config etc, now won't even log anything, there's a log file named "?" with no size, will not delete, done multiple re-sync's but no help. So, kinda worse now, have feeling something corrupt and needs a hard reset of some kind. Tried all sorts with the TDN via phone app, firmware updated etc.......got nowhere with that either.

As an aside, the led will flash green/blue/purple/red......any documentation on exactly what it all means ?

Next day and further to this, as with many pc problems, left overnight things change, not neccessarily fixed. The log named "?" now gone....and after a another delete channels and write channels, it will standalone data log......with a different issue, there are 2 identical datalog files for each datalog, if I try read all, it will attempt to save them and warn me of each duplicate file name. I can read individual ok. When I try to delete all, just one of each file deletes, other remains with delete fail message. I found that a re-synch from the scanner main menu, then return to MPVI2 Data Logging from scanner menu and the files are all gone. This is repeatable......very frustrating.....perhaps tommorrow it will fix itself properly PS the light sequence seems to be steady green, connected to power awaiting instruction, when button pressed, green light turns blue and random flashes before regular pulse blue. Press button to stop logging, a few randon blue flashes, then steady green.

mpvi3logs.jpg