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Thread: Set security failed error

  1. #1
    Potential Tuner
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    Set security failed error

    I have a brand new in box mpvi pro being used with a windows 7 pro on vCard 4.2. Trying to sync up the interface and I get the error ?set security failed? error.


    Last edited by briank03; 01-16-2023 at 09:49 PM.

  2. #2
    HP Tuners Support
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    I'm sorry you're having troubles and we'd love to help you. Have you already opened up a support ticket? If so, do you have your ticket number so that we can review the status? If not, please open a support ticket here: https://support.hptuners.com
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  3. #3
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    Quote Originally Posted by Bill@HPTuners View Post
    I'm sorry you're having troubles and we'd love to help you. Have you already opened up a support ticket? If so, do you have your ticket number so that we can review the status? If not, please open a support ticket here: https://support.hptuners.com
    Support ticket number 81328

  4. #4
    HP Tuners Support
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    awesome, your ticket is already assigned and you should have a reply by the end of the day.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  5. #5
    Tuner in Training
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    what was the fix on this? I am having this same issue.

  6. #6
    HP Tuners Support
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    Quote Originally Posted by TXBLOWNTBSS View Post
    what was the fix on this? I am having this same issue.
    Last reply on the ticket was concerning the fact that he was using software that was several years old. I suspect that was likely the issue.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"