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Thread: Both Devices Show Disabled After Firmware on one device updated

  1. #1
    Tuner in Training
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    Apr 2021
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    Both Devices Show Disabled After Firmware on one device updated

    Any one have any ideas as to why both of my devices show disabled?

    MVPI3 did firmware update then wouldnt work

    Tried my MVPI2 and wouldnt work at all on any vehicle even two previously tuned cars in my driveway.

    Now logged into my acct and this shows under my devices.

    So now only option i have is to mail in both devices but still cant get a clear understanding as to why my second device would be not working as to no changes or firmware update on it just stopped.
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  2. #2
    Tuner in Training
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    No hp reps have any insite to this issue. Just mail devices in. Forget the fact i have purchased another one overnighted it so i can continue to work.

  3. #3
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
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    Jun 2004
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    Make sure you follow our support reps steps to get the issue resolved for you in this case.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"