Just upgraded to a new computer with windows 11, but now my MPVi2 Doesn't connect. Seems to be a driver problem. See the attached screen shot of my device manager.
I've installed the drivers per the HPTuners Software page, but no luck. Please help! Screenshot 2023-10-21 at 1.47.20 PM.png
Did you ever figure it out. I'm getting the exact same thing you're having. If you have any info it would be greatly appreciated.
This thread should help: https://forum.hptuners.com/showthrea...297#post756297
I'm sorry you're having troubles and we'd love to help you. Have you already opened up a support ticket where you've reported the issue? If not, please open a support ticket here: https://support.hptuners.com
It doesn't have to be perfect, it just needs to be done in two weeks...
A wise man once said "google it"
I summited a ticket.
thanks a bunch
I sent a ticket to support and this is their responseOriginally Posted by Bill@HPTuners
"Thank you for contacting HPT Support.
We do not provide support for Mac or Mac with VE installed and are unable to troubleshoot issues in this environment.
We recommend a Windows PC that meet our minimum requirements:
2 GHz CPU.
4 GB RAM.
Microsoft Windows? 10
Microsoft . NET Framework 4.6. 1 or higher.
USB Port."
I'm running Parallels on my old MAC computer and HPT works fine. I realize HPT does not like to support Macbook computers even when it runs Windows. If I could somehow just get the driver to work on my new MAC while running Parallels it most likely would work just fine.
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