Med17.5.2 error

[GCtech]

Is a bone stock vehicle I get an Not Authorized message

Any ideas is off a 2012 vw Eos

[RoninDusette]

Sorry for the necromancy, but I am getting the same error. 2012 GLI 2.0 TFSI

[dlc_racing]

Any news on this subject? I'm getting the same "not authorized" message 2012 Jetta 2.0 TSI MED17.5.2 also

[IARLLC]

I get the same message on a 2014 Tiguan MED17.5.2 Is there an answer to this?

[Fnetotuner]

NO have any help or support for hp team. sorry its real

[Lammer]

can't download firmware through internet Leon med 17.5.21 1.4tsi and dq381 alltrack.

[RoninDusette]

I went through the same thing with a couple of clients that had Infiniti m37s. Email their support and tell them that this ECU is supported and it's on their list and then send them whatever file you manage to get off of the ECU if you manage to get one off. If you can send them a bin file and possibly a definition or something like that they may be able to work with you to get it supported. But really until there's enough cry for help or enough people asking for it or even just someone donating their car as a guinea pig they won't really recognize the want for support. Kind of like how the infinities even though now they have m37 support. It's throwing all the m37s that i tune into limp mode because they have things messed up on their end but they've yet to fix them