i used the mvpi2 on a different pc of mine which has a diff vcm editor version. i went to update and sync the device and now it shows that message. and on my hptuners profile it states this device is "disabled " . anyone know a direct person or email to try and resolve the issue rather then going through a ton of FAQs ? will the device even still work ?
07 classic
Pretty much the only way to get help from hpt is to enter a support ticket.
https://www.hptuners.com/help/Originally Posted by djv86
It doesn't have to be perfect, it just needs to be done in two weeks...
A wise man once said "google it"
i have a case open already. they managed to disable my device without any notification or warning or reason upon why but i gotta jump thru hoops just to get a response from them. kinda sucks.
07 classic
Hello djv86, if you can provide your ticket ID, I'll look more into this for you.
407283
07 classic
If you provide your ticket ID, I'll look more into this for you.
It doesn't have to be perfect, it just needs to be done in two weeks...
A wise man once said "google it"
I'm having the same issue!! couple of my devices are disabled and cannot add credits. I submitted a ticket but want to know what is going on?
Provide your ticket ID and maybe he will check on yours also.
open a support ticket and we'll be able to assist you further.
It doesn't have to be perfect, it just needs to be done in two weeks...
A wise man once said "google it"
