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Thread: Resync failed

  1. #1
    Potential Tuner
    Join Date
    Jun 2022
    Location
    SW Saskatchewan Canada
    Posts
    2

    Resync failed

    New guy here, I purchased credits and am trying to do a resync and keep getting an error that says Resync Failed Client version not supported. any help letting me know what I'm doing wrong would be apperciated.

  2. #2
    Advanced Tuner
    Join Date
    Feb 2020
    Location
    Metro Detroit Area
    Posts
    389
    HPtuners is forcing you to upgrade your software, and then a firmware upgrade for your device. You will no longer have access to certain parameters unless you take their course. Its bullshit if you ask me, and I will no long buy HpTuner products myself, once Im done with my personal projects.

  3. #3
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
    Join Date
    Jun 2004
    Location
    Hailing from Parts Unknown
    Posts
    28,442
    Quote Originally Posted by DozerII View Post
    New guy here, I purchased credits and am trying to do a resync and keep getting an error that says Resync Failed Client version not supported. any help letting me know what I'm doing wrong would be apperciated.
    Sounds like you are using very old software and you will need to update to the newest.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"