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Thread: cant get help from hptuners?

  1. #1
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    cant get help from hptuners?

    ive asked for help with not being able to sync my mvpI2 for a year now and was told to submit a ticket and still no reply from bill. bill closed my post and never got in contact with me yet. why? not good customer service. so bill you plan on helping or no?
    By the prickle of my thumb something wicked this way comes!2008 Chrysler 300c! 2013 heads/220/230 comp cam/LTheaders/FTI 2600 stall converter.

  2. #2
    HP Tuners Support
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    Bill@HPTuners's Avatar
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    What is your ticket number?
    You can open a support ticket here https://support.hptuners.com/

  3. #3
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    fear not brother

    i will buy you a brand new mpvi3 in trade

  4. #4
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    Quote Originally Posted by Bill@HPTuners View Post
    What is your ticket number?
    where would i find that? apologize for my ignorance!
    By the prickle of my thumb something wicked this way comes!2008 Chrysler 300c! 2013 heads/220/230 comp cam/LTheaders/FTI 2600 stall converter.

  5. #5
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    Quote Originally Posted by LilSick View Post
    fear not brother

    i will buy you a brand new mpvi3 in trade
    lol, once we get things situated we will be getting 2 of the mpvi3, thanks tho.
    By the prickle of my thumb something wicked this way comes!2008 Chrysler 300c! 2013 heads/220/230 comp cam/LTheaders/FTI 2600 stall converter.

  6. #6
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    Quote Originally Posted by Turbo2gnx View Post
    get things situated
    what does that look like?

  7. #7
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    In the reply email you got from them when you emailed [email protected]
    Daily Driver= 2003 BMW 330xi
    Weekend Cruiser= 2009 Pontiac G8 GT (Vararam, TSP LS3 N/A Stage 1, OBX, CTS-V converter, MagnaFlows w/ J-Pipes, 160 t-stat)
    Project Car= 1991 Chevrolet Camaro RS (LQ4 w/ Gen 4 Rods, LS3 heads, turbo...)
    Truck= 2007 Chevy Silverado 1500 LT LY5 4x4

  8. #8
    HP Tuners Support
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    Quote Originally Posted by jaydubb71 View Post
    In the reply email you got from them when you emailed [email protected]
    He entered the wrong email address. One of our support guys was able to contact him directly.
    You can open a support ticket here https://support.hptuners.com/

  9. #9
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    Quote Originally Posted by Bill@HPTuners View Post
    He entered the wrong email address. One of our support guys was able to contact him directly.
    bill is correct on the incorrect email. how i dont know, been typing that email for years but it happened. will try the beta when i get back in the states to see if that fixed the issue, i was also told that this issue might be from a bad ecm/tcm. will report later.
    By the prickle of my thumb something wicked this way comes!2008 Chrysler 300c! 2013 heads/220/230 comp cam/LTheaders/FTI 2600 stall converter.

  10. #10
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    Quote Originally Posted by LilSick View Post
    what does that look like?
    get things situated by finding the problem that we are having with our cars with the reading and writing. once everything is ok, we plan on getting 2 of the MVPI3.
    By the prickle of my thumb something wicked this way comes!2008 Chrysler 300c! 2013 heads/220/230 comp cam/LTheaders/FTI 2600 stall converter.