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Thread: RTD+ change of Tuner/Workshop/Dealer

  1. #1
    Potential Tuner
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    Oct 2023
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    Hamburg, Germany
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    RTD+ change of Tuner/Workshop/Dealer

    Hi,

    couldnt find an answer to this yet

    purchased RTD+ with enough credits for engine and transmission at Tuner/Workshop/Dealer "A"

    for whatever reason (dealer/tuner too busy, sickness, bankruptcy, not satisfied) want to change the tuner/workshop...
    can the new Tuner/Workshop/Dealer "B" use my same RTD+ as before? Or need to purchase all over again RTD+ and Credits?

  2. #2
    Potential Tuner
    Join Date
    Oct 2023
    Location
    Hamburg, Germany
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    great, thanks fast rply

  3. #3
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
    Join Date
    Jun 2004
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    Hailing from Parts Unknown
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    28,703
    I apologize, the previous information provided was incorrect. RTD's are locked to the respective shop, they cannot be used between different shops.
    You can open a support ticket here https://support.hptuners.com/