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Thread: HP Tuners can not connect to cars computer

  1. #1

    HP Tuners can not connect to cars computer

    Hi to all I am new to tuning and have a question,I have tried to connect it to multiple vehicles and it does not allow me to, I am supposed to have 8 credits because I purchased it Brand new and It says I have 8 Credits, although it still wont allow me to connect, any one have any idea what this can be? All help Is Much appreciated Thanks in advance GUYS

  2. #2
    HP Tuners Support
    (foff667)
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    What error are you receiving? A screenshot would be best.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  3. #3
    Advanced Tuner
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    have you done a full install of the program on your tuning computer including the drivers ?
    PB's 1/4 mi 12.21 117.75 trap ,1/8 mi. 7.779 93.99trap , 1.949 short time (FWD W body)

  4. #4
    Tuner in Training
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    do you have to click on the 8 credits for it to start reading?

  5. #5
    Tuner in Training
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    Once you read the pcm the license menu should come up then click single or model year. that should be it.....

  6. #6
    Tuner in Training
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    almost forgot,,did you update the drivers for interface??? you can find them in sticky if your computer didn't recognize the scanner you will not be able to read anything

  7. #7
    HP Tuners Support
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    Quote Originally Posted by 94guy View Post
    do you have to click on the 8 credits for it to start reading?
    No, reading a pcm doesn't use any credits.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"