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Thread: How to check credit balance?

  1. #1
    Advanced Tuner Guy With A Chevy's Avatar
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    Aug 2023
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    Corpus Christi, TX
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    How to check credit balance?

    I'm trying to find out if I have any available credits. I looked under "devices" on the my account page and it says my device has 3 credits. Are these just the ones that have already been used or are these available to use?

    My goal is to tune out the 1-4 TCC lockup on my 2015 Silverado. How many credits will that cost me?

    Also did I waste a credit on the FSCM in the photo of my licenses?
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    Last edited by Guy With A Chevy; 09-23-2024 at 09:25 PM.

  2. #2
    Tuning Addict 5FDP's Avatar
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    May 2012
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    Rogers, MN
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    Looks like you spent 3 credits on the 2008 truck, and yeah you wasted a credit on the fuel pump control module.

    I believe if the device is plugged into your laptop you can just click the blue dot icon and it should show the available credits.

    To tune that 2015 you need 2 credits for the PCM/TCM. ALWAYS click gather info before reading the file, this way you only check the boxes for the PCM and TCM and not the FCSM or CCM on some vehicles.
    2016 Silverado CCSB 5.3/6L80e, not as slow but still heavy.

    If you don't post your tune and logs when you have questions you aren't helping yourself.

  3. #3
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
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    VCM Suite infolog will show your balance.
    You can open a support ticket here https://support.hptuners.com/