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Potential Tuner
Credit went attached to another serial number *SUPPORT*
Hi,
I accidentally assigned my activation credits to the wrong tuning serial number. I'm not sure how this happened since I purchased them with this account. Could you please transfer the credits to the correct serial number? I need them to be assigned to 2237570485, which is the serial number for my MPVI3 tuner ordered as you can see, instead of them on one with the number 2138580097, which is currently showing on my account [email protected] which I just made since my tuner mpvi3 is coming in
I used the same email address for both the purchase of the unit and universal credits, so it seems it should have been assigned correctly yet was not. It would be great if you could resolve this before my tuner arrives. As you can see once viewing the account the credits purchased for it around 8-10 for my blackwing like it said was needed. My account username is [email protected]
Incoice is attached wkth my serial number
Thank you for your assistance!
Best regards,
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Advanced Tuner
They won't do that here. You will need to open a support ticket on the main web site.
https://support.hptuners.com/