Results 1 to 4 of 4

Thread: Scanner issues

  1. #1
    Tuner
    Join Date
    Jun 2022
    Location
    Canada
    Posts
    101

    Scanner issues

    MPVI 2+ running VCM scanner on a Dodge NGC4.

    Been working for the the last couple years no issue, Today it stopped working. Vehicle off, it will connect and log but the hot second it starts it will stop logging. if the vehicle is running and try to connect it wont and gets a connection error.

    Any insight as to what might be going on would be appreciated!

    Asus lap top with windows 11 that also just did an update....

  2. #2
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
    Join Date
    Jun 2004
    Location
    Hailing from Parts Unknown
    Posts
    28,754
    If you try logging via an alternate laptop/pc do you have the same issue?
    You can open a support ticket here https://support.hptuners.com/

  3. #3
    Tuner
    Join Date
    Jun 2022
    Location
    Canada
    Posts
    101
    I have not tried, Id have to track down another lap top. For now Ive re installed drivers but haven't tried yet.

  4. #4
    Tuner
    Join Date
    Jun 2022
    Location
    Canada
    Posts
    101
    Solved, it seems a reverse light being out was causing problems on the canbus.....