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Thread: No option to write ECM after new credit purchase

  1. #1
    Tuner in Training
    Join Date
    Jul 2015
    Location
    Fort Hood, TX
    Posts
    20

    No option to write ECM after new credit purchase

    lAnthony_426_turbowk1_id2000s_triplepump_sbe 2 step sattun v1_2.hpt File attached. I have written this vehicle many years. From 2019 to now. Today, HPT said the vehicle was unlicensed. I bought 2 new credits for the MPVI2 and re-synced. Attempted to write and was still given the unlicensed line and no option to license with the 2 new credits. The credits are showing on the MPVI2.
    '07 MSRT8 426- 4.2 KB- Paramount Super Pro-1000HP club-

  2. #2
    Senior Tuner LilSick's Avatar
    Join Date
    Jan 2022
    Location
    fountain valley
    Posts
    2,002
    did you look thru any of the folders before buying the additional credits?

    i sent you a pm

    gimme a call and i will help you hook it back up

  3. #3
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
    Join Date
    Jun 2004
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    Hailing from Parts Unknown
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    28,656
    If you continue having the issue we recommend opening a support ticket.
    You can open a support ticket here https://support.hptuners.com/