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Thread: "unhandled exception" error message

  1. #1
    Tuner
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    "unhandled exception" error message

    Ok, let me try this again. Somehow....all my posts got mixed up, and it was hard for you guys to figure out what the heck I'm doing.

    I'm trying to get my tune in line by doing a basic SD log of my LT's. Then, I take my Long term histogram, highlight it, and right click to "copy", Then in Editor, take my VE table, highlight that, and right click (to "copy/paste special"), and that's when I get the message on the other post, under general. As soon as I right click to do the copy/paste special, the message comes up. I CAN do the copy'paste special from file to file in editor, but when I go from scanner to editor, that's when problems come up. I uninstalled HP Tuners, and reloaded it.....same problem.

  2. #2
    HP Tuners Support
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    Bill@HPTuners's Avatar
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    Please post your editor & scanner file your using, also a vcm suite infolog sans your app key & serial number so I can see what version of hpt your running. Then list a step by step on how to recreate it ie:
    1. open scan.hpl
    2. open stock.hpt
    3. open #3 histogram in scan.hpl
    4. right click load all
    5. highlight all cells
    6. right click copy
    7. click editor tab
    8. open editor-airflow-VE table
    9. highlight VE table
    10. right click VE table-paste special-multiply by 1/2
    11. click scanner tab-thats when I get the error.

    Again...if we cannot recreate it we cannot fix it.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  3. #3
    Tuner
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    Number 10 is where I get the message. I highlight it, and right click, and the error comes up before it even shows "Paste special/multiply"

  4. #4
    Tuner
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    Attachment 6444

    Attachment 6445



    It did it for me with these files

  5. #5
    HP Tuners Support
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    Bill@HPTuners's Avatar
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    vcm suite infolog is all im lookin for right now.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  6. #6
    Tuner
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    Operating System: Windows XP
    Microsoft .NET: 1.1.4322.2032

    VCM Suite Product: VCM Editor 2.1.18.0


    I think this is what you are looking for, right.

  7. #7
    HP Tuners Support
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    Bill@HPTuners's Avatar
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    I still don't get an exception.

    What operating system are you using?

    Did it just start happening out of nowhere? I mean 2.1.18 has been out for over 2 months at this point and nobody has had this particular issue.

    If it just started happening you might want to consider using the restore feature on your computer for a day or a few days before you started having this issue.

    -Bill
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"