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Thread: application key

  1. #1
    Tuner in Training
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    application key

    I had to reinstall hptuners on my laptop and I need to put in my new key. I have clicked on the link to send the most recent application key to my email but I am not getting it. What do I do?

  2. #2
    HP Tuners Support
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    Bill@HPTuners's Avatar
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    ensure your NOT using a hotmail address as they reject all of our automated emails. If you are NOT using hotmail and still cannot receive your key you can email support and we can help you out.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  3. #3
    Senior Tuner Frost's Avatar
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    Quote Originally Posted by Bill@HPTuners
    ensure your NOT using a hotmail address as they reject all of our automated emails. If you are NOT using hotmail and still cannot receive your key you can email support and we can help you out.

    Hey Bill, I ordered some credits tonight and never got an email. I have my email address on file here with HPT as steve[at]lsxtune.com but I paid via paypal and my paypal address is snow99[at]hotmail.com

    is this a problem?
    Steve Williams
    TunedbyFrost.com


  4. #4
    HP Tuners Support
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    Bill@HPTuners's Avatar
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    shouldn't be.

    Your app key goes to the email in your customer profile.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  5. #5
    Senior Tuner Frost's Avatar
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    well then I dunno, but I never got an email
    Steve Williams
    TunedbyFrost.com


  6. #6
    Senior Tuner Frost's Avatar
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    Just got in tonight, no email. I will need these credits on Tuesday.
    Steve Williams
    TunedbyFrost.com


  7. #7
    HP Tuners Support
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    Shoot support an email with your serial number Steve & I'll make sure you get it asap.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  8. #8
    Senior Tuner Frost's Avatar
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    Quote Originally Posted by Bill@HPTuners
    Shoot support an email with your serial number Steve & I'll make sure you get it asap.
    Thanks Bill... I went to the customer center and had it resend the latest app key and it came. Thanks.
    Steve Williams
    TunedbyFrost.com


  9. #9
    HP Tuners Support
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    Cool deal!
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"