I have an HP DV9000 laptop with Windows Vista Ultimate 64 bit operating system. My HP Tuners loads just fine and opens up. I am using a keyspand serial to usb adapter part number USA-19HS. The driver has been loaded successfully but when I try and connect to the vehicle it says that the device is not recognized. Is there a fix to this? Do you have a recommended usb adapter that will work with this operating system or do I have to upgrade to the MVPI usb system? Serial number is 0000920115 for the HP Tuners cable.