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Thread: having trouble adding a license (serial)

  1. #1

    Question having trouble adding a license (serial)

    hi gang.
    for past few days i have been attempting to add a license to my serial system.
    when i click on the pay feature it takes me to a window/page that says this site/page is not available.

    please advise.

  2. #2
    Advanced Tuner
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    I think to add a license on a serial cable you need to send it in.

  3. #3
    HP Tuners Support
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    Bill@HPTuners's Avatar
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    Quote Originally Posted by ct06gto
    I think to add a license on a serial cable you need to send it in.
    Nope, all done online still just like it always has.

    BTW usd2 I've forwarded the thread to our sales dept to try and take care of you shortly.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  4. #4
    thanks bill.

    i sent sales a msg also.

  5. #5
    update.

    yesterday was in contact with Jay (sales).
    couldnt get the pay/check out feature to work.
    so per instructions made payment directly and sent the PP payment info to Jay.
    no word back yet??

    is there something else u guys need??
    cable # and PP info already sent.

  6. #6
    HP Tuners Support
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    Since your licenses are stored in the software with the earlier serial interfaces a whole new build must be compiled specificially for you. Usually takes a couple of days after the order is put in to add the license & compile it.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  7. #7
    got it.

    thanks a bunch bill and jay..good to go.