I have a MPV1 Pro dongle, I can not connect to it without crashing my lap top it goes to a blue screen then turns off I know it is not a HP Tuners issue because it works fine on another computer I am just hoping someone may be able to give me some advise on how to resolve the problem the message I get is as below.
Any help would be appreciated
Thanks
NFJ
Problem caused by Device Driver
You received this message because a device driver installed on your computer caused the Windows operating system to stop unexpectedly. This type of error is referred to as a "stop error." A stop error requires you to restart your computer.
More information
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Problem report summary
Problem type Windows stop error (a message appears on a blue screen with error code information)
Solution available? No
What does this problem mean? Windows has encountered a problem it cannot recover from and it needs to be restarted
Cause Unknown
Computer symptoms A message appears on a blue screen with error code information (for example: 0x0000001E, KMODE_EXCEPTION_NOT_HANDLED)
Additional steps for you to take Please continue to send problem reports so analysts at Microsoft can study and try to correct the problem as quickly as possible